Concierge

Arbolsantarosa; Charlotte (NC); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee assistance program

Bus line discounts

Employee discount program

Employee appreciation bonuses

Free employee parking

Optional Daily Pay

Engaging work environment

Employee recognition programs

Resort-like campus

Job summary

Arbolsantarosa is seeking a concierge in Charlotte, NC, to warmly greet residents, guests, and vendors as the first point of contact in our community environment. The role emphasizes hospitality and professional service on a daily basis.

The position requires a high school diploma or GED, proficient Microsoft Office skills, and excellent telephone communication. Part-time schedule, with occasional weekend shifts and a supportive, engaging campus culture.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers so that organizational objectives are met and individuals feel served.
• Accept delivery packages, document receipt of packages and notify the resident of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Director of Administrative Services with projects/assignments.

Skills

Phone communication

MS Office

Education

High school diploma / GED

Job description

• Schedule is based on your availability and company need. Working one weekend shift per month is a requirement of this position.

Pay: $16.00 - $17.00 per hour, based on experience

Location: Charlotte, NC (South Park)

What we offer:

• Employee assistance program
• On the Bus Line with discounted bus tickets
• Employee discount program
• Employee appreciation bonuses
• Free employee parking
• Optional Daily Pay – Work today, get paid today
• An exceptional work environment that is both engaging and fun!
• Employee recognition programs
• Beautiful, resort-like campus on over 60 acres

Position Summary: Responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. As the first face someone sees when visiting our community, our concierge team members must be hospitality-focused.

Primary Responsibilities:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Director of Administrative Services with projects/assignments.

Qualifications:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Drug-free workplace.

Job Info

• Job Identification 40008
• Posting Date 09/16/2026, 04:48 PM
• Job Schedule Part time
• Locations 3442 Cypress Club Drive, Charlotte, NC, 28210, US