Concierge

Meridian Senior Living; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine (1800MD)

Flexible Spending Account

Company paid Life Insurance

Long-Term Disability

Tuition Reimbursement

401K

Employee Discounts

Job summary

Meridian Senior Living is seeking a friendly Concierge/Receptionist to greet guests, answer calls, and provide excellent front-desk service at our Charlotte community.

The role requires weekend availability, strong customer service skills, and a compassionate approach to working with seniors. Proficiency with MS Word/Excel/Outlook is expected, along with a commitment to Meridian policies and privacy standards.

Qualifications

• High School Diploma or equivalent.
• Experience answering telephones and/or in a customer service position.
• Experience in Microsoft Word, Excel, and Outlook.
• Ability to deal tactfully with employees, residents, family members, and visitors.
• Read, write and speak English.
• Must have compassion for and desire to work with the elderly.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles.
• Must meet all health requirements and pass background checks.

Responsibilities

• Greet all guests in a friendly, warm, and welcoming manner, in-person or over the phone.
• Be the first contact guests have when they enter the community.
• Answer phones and route calls to appropriate team members.
• Maintain a welcoming environment and professional front-desk presence.
• Support residents, families, and staff with courteous service.

Skills

Customer service

Telephone etiquette

English proficiency

Interpersonal skills

Compassion for elderly

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Must able to work on weekends! Meridian Senior Living believes that “Everyone Deserves a Great Life.”

Description

Must able to work on weekends! Meridian Senior Living believes that “Everyone Deserves a Great Life.” To us, a great life in our communities starts with great employees. What makes a great employee, you ask? We believe a great employee is someone that understands that our work is hard yet rewarding, that team work truly makes the dream work, and that at the end of the day there is nothing more satisfying then making a difference in someone’s life.

What do we offer to these great employees?

• A solid benefits package (with several different plan options for you to choose from) – complete with Medical, Dental, and Vision.
• 1800MD – Telemedicine that is available to all employees and their family members at no cost! No enrollment required!
• Flexible Spending Account
• Company paid Life Insurance and Long-Term Disability
• Voluntary Benefits that include Short Term Disability, Accident Coverage, Critical Illness, and more!
• Pet Insurance
• Tuition Reimbursement
• 401K
• Employee Assistance Program
• Referral Bonus
• Employee Discounts – (Enterprise, Staples, HD Supply, Office Depot, Sherwin Williams, and more!)

What else do we offer?

• We equip you with the ability to grow your career – whether it be with us or another employer.
• A company culture that is dedicated to promoting integrity, joy, respect, and excellence!
• Life changing experiences with some of the best Residents an employee can ask for.

Details About The Concierge/Receptionist Position We Are Hiring For

The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone. This position creates a welcoming environment as the first contact guests have when they enter the community.

Qualifications

Requirements:

• High School Diploma or equivalent
• Previous experience answering telephones and/or in a customer service position
• Experience in Microsoft Word, Excel, and Outlook
• Ability to deal tactfully with employees, residents, family members, and visitors
• Ability to read, write and speak English
• Must have compassion for and desire to work with the elderly
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
• Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles
• Must meet all health requirements and pass background checks

Meridian Senior Living is an Equal Opportunity Employer