Concessions Team Lead: Elevate Guest Experience

Delaware North; Miami (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Annual performance bonus

Paid vacation

Paid holidays

Parental leave

Tuition reimbursement

Certification reimbursement

Friends and family discounts

Job summary

Delaware North Sportservice in Miami, FL is seeking an Assistant Concessions Manager to partner with the Concessions Manager to lead and develop the team, ensuring smooth operations and exceptional guest experiences.

You will help hire and train staff, oversee day-to-day concessions operations, manage compliance, and support cash handling, inventory, and reporting while fostering a positive, safety-conscious work environment.

Qualifications

• Minimum of 1 year of managerial or supervisory experience in the food service industry.
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications.
• Proficient computer skills including Word, Outlook, Excel, and point-of-sale systems.

Responsibilities

• Manage day-to-day operations of all concession locations under the guidance of the Concessions Manager.
• Assist with coordinating team members and nonprofit organizations to ensure effective collaboration and operational efficiency.
• Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and guest service.
• Ensure adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices.
• Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management.

Skills

Managerial experience

Communication

Organization

Time management

Tools

Word

Outlook

Excel

POS systems

Job description

Delaware North Sportservice in Miami, FL is seeking an Assistant Concessions Manager to partner with the Concessions Manager to lead and develop the team, ensuring smooth operations and exceptional guest experiences.

You will help hire and train staff, oversee day-to-day concessions operations, manage compliance, and support cash handling, inventory, and reporting while fostering a positive, safety-conscious work environment.