Concessions Supervisor

Amica Mutual Pavilion; Providence (RI); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

Job summary

Delaware North Sportservice at Amica Mutual Pavilion in Providence, Rhode Island is seeking a part-time Concessions Supervisor to lead team members and ensure outstanding guest service. The role emphasizes supervising staff, managing labor, resolving complaints, and maintaining cash handling practices during shifts.

The ideal candidate has restaurant experience and a minimum of two years in supervisory roles, with no college degree required.

Qualifications

• Experience working in a restaurant
• Minimum of 2 years’ supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Skills

Supervisory experience

Customer service

Cash handling

Job description

The opportunity

Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at Amica Mutual Pavilion in Providence, Rhode Island. As a Concessons Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Pay

$20.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

• Evenings
• Days
• Holidays
• M-F
• Weekends
• Events

Source: Hospitality Online