Concessions Supervisor

Levy Restaurants; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Instapay access

Health and Wellness Program

Employee Assistance Program

Paid time off benefits

Job summary

Levy Restaurants at GEHA Field at Arrowhead Stadium is seeking a Concessions Supervisor to oversee daily operations of multiple stands during events. You will lead a fast-paced team, ensure safety, uphold standards, and deliver outstanding guest service.

The role requires strong leadership, seasonal flexibility, and a focus on accuracy, efficiency, and profitability in a high-volume environment.

Qualifications

• Previous supervisory or leadership experience in food & beverage or concession operations preferred.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
• Assist with supporting the property on days leading up to events/games.
• Help to load stands and bars with product.
• Provide high-quality guest service and respond professionally to guest concerns or complaints.
• Support team members during peak times or staff shortages by assisting in service roles as needed.
• Maintain a deep understanding of menu items, presentation standards, and pricing.
• Monitor product control, inventory handling, and usage of concession equipment.
• Adhere to and enforce all cash handling policies and food safety/sanitation guidelines.
• Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Maintain cleanliness and organization of all concession and food prep areas.
• Conduct pre- and post-event checklists, including safety and sanitation walkthroughs.
• Track inventory before, during, and after each event; complete required post-event paperwork.
• Manage post-event cleanup, equipment breakdown, and secure all inventory and assets.
• Foster a positive and collaborative working environment for staff; assist management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Communication

Problem-solving

Tools

POS systems

Job description

Levy Sector

Location

Location: GEHA Field at Arrowhead Stadium, home of the 4x Super Bowl Champion Kansas City Chiefs.

Position Title: Concessions Supervisor

Diversity of thought and inclusion for all is what drives our success.

Job Summary

We are seeking a detail-oriented and energetic Concessions Supervisor to oversee daily operations of multiple concession stands during events. The ideal candidate will be a strong leader with a passion for customer service, a keen eye for detail, and the ability to work in a fast-paced, team-driven environment.

Key Responsibilities

• Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
• Assist with supporting the property on days leading up to events/games.
• Help to load stands and bars with product.
• Provide high-quality guest service and respond professionally to guest concerns or complaints.
• Support team members during peak times or staff shortages by assisting in service roles as needed.
• Maintain a deep understanding of menu items, presentation standards, and pricing.
• Monitor product control, inventory handling, and usage of concession equipment.
• Adhere to and enforce all cash handling policies and food safety/sanitation guidelines.
• Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Maintain cleanliness and organization of all concession and food prep areas.
• Conduct pre- and post-event checklists, including safety and sanitation walkthroughs.
• Track inventory before, during, and after each event; complete required post-event paperwork.
• Manage post-event cleanup, equipment breakdown, and secure all inventory and assets.
• Foster a positive and collaborative working environment for staff; assist management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Perform other duties as assigned.

Qualifications

• Previous supervisory or leadership experience in food & beverage or concession operations preferred.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of food safety and sanitation regulations.
• Ability to lead a team in a high-volume, fast-paced environment.
• Comfortable with operating POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for prolonged periods, ranging 6–12 hours, during events and leading up to events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Must be able to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.
• Comfortable working in varying indoor environments.

Benefits

• Instant access to wages through Instapay and high interest savings via the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.
• Paid and unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.