Concessions Supervisor: Lead Fast-Paced Stadium Ops

Levy Restaurants; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Instapay access

Health and Wellness Program

Employee Assistance Program

Paid time off benefits

Job summary

Levy Restaurants at GEHA Field at Arrowhead Stadium is seeking a Concessions Supervisor to oversee daily operations of multiple stands during events. You will lead a fast-paced team, ensure safety, uphold standards, and deliver outstanding guest service.

The role requires strong leadership, seasonal flexibility, and a focus on accuracy, efficiency, and profitability in a high-volume environment.

Qualifications

• Previous supervisory or leadership experience in food & beverage or concession operations preferred.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
• Assist with supporting the property on days leading up to events/games.
• Help to load stands and bars with product.
• Provide high-quality guest service and respond professionally to guest concerns or complaints.
• Support team members during peak times or staff shortages by assisting in service roles as needed.
• Maintain a deep understanding of menu items, presentation standards, and pricing.
• Monitor product control, inventory handling, and usage of concession equipment.
• Adhere to and enforce all cash handling policies and food safety/sanitation guidelines.
• Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Maintain cleanliness and organization of all concession and food prep areas.
• Conduct pre- and post-event checklists, including safety and sanitation walkthroughs.
• Track inventory before, during, and after each event; complete required post-event paperwork.
• Manage post-event cleanup, equipment breakdown, and secure all inventory and assets.
• Foster a positive and collaborative working environment for staff; assist management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Communication

Problem-solving

Tools

POS systems

Job description

Levy Restaurants at GEHA Field at Arrowhead Stadium is seeking a Concessions Supervisor to oversee daily operations of multiple stands during events. You will lead a fast-paced team, ensure safety, uphold standards, and deliver outstanding guest service.

The role requires strong leadership, seasonal flexibility, and a focus on accuracy, efficiency, and profitability in a high-volume environment.