Concessions Supervisor

Casino Gaming Institute Inc; Detroit (MI); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at Little Caesars Arena in Detroit, Michigan is seeking a Concessions Supervisor to lead team members and deliver guest service during game day events.

The role emphasizes training, supervision, and daily ordering for concessions across the venue, with evening, weekend, and event shifts; no college degree required and benefits including weekly pay and opportunities for advancement.

Qualifications

• Experience in food and beverage required.
• Minimum of 2 years of supervisory experience.
• Ability to direct employees and enforce rules.
• Ability to anticipate and fulfill guest needs in a fast-paced environment.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Assist with set up and closing procedures for all assigned locations
• Place food and beverage orders for concessions locations daily
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Skills

Supervisory experience

Food & beverage experience

Guest service

Training & directing staff

Fast-paced environment adaptability

Tools

Cash handling / POS

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Little Caesars Arena in Detroit, Michigan. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$17.00 – $19.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Assist with set up and closing procedures for all assigned locations
• Place food and beverage orders for your concessions locations daily
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working with food and beverage required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast‑paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 35 pounds occasionally

Shift details

• Evenings
• Weekends
• Days
• Events