Concessions Supervisor

Delaware North at Tacos Mejor Hub Hall; Boston (MA); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North’s Patina Group is hiring a part-time Concessions Supervisor to join the team at Tacos Mejor in Boston, Massachusetts. You will lead staff to deliver guest-focused service while maintaining high standards of food quality and hospitality.

The role emphasizes supervision of front-of-house and back-of-house operations, coaching team members, and ensuring accurate cash handling and sales reporting. A fast-paced, team-oriented environment awaits.

Qualifications

• Experience working in a restaurant is required.
• At least 2 years of supervisory experience.
• Ability to train and direct employees according to rules.
• Strong guest service orientation in a fast-paced environment.
• No college degree required.

Responsibilities

• Supervise daily front-of-house and back-of-house operations.
• Prepare, cook, and assemble menu items according to recipe and standards.
• Deliver exceptional customer service and resolve guest concerns.
• Train and coach team members; foster a positive, team-oriented environment.
• Oversee cash handling, POS transactions, and sales reporting accuracy.
• Maintain food safety, sanitation, and cleanliness standards.
• Assist with inventory control and shift execution.
• Lead by example in a fast-paced hospitality setting.

Skills

Restaurant experience

Supervisory experience

Rule enforcement

Customer focus

Fast-paced environment

Tools

POS system

Cash handling

Job description

The opportunity

Delaware North’s Patina Group is hiring apart-time Concessions Supervisor to join our team at Tacos Mejor in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you want to join a team that supports each other, works with purpose, and grows together.

Tacos Mejor is a vibrant taquería created by Chef Carlos Gaytán, renowned for his innovative approach to modern Mexican cuisine. Inspired by the flavors, traditions, and spirit of Mexico’s street food culture, Tacos Mejor offers a dining experience centered on authentic tacos, fresh ingredients, and a welcoming atmosphere. Built on the belief that great food is meant to be shared, the restaurant brings guests together over memorable meals in a lively setting that celebrates the bold flavors and culture of Mexico.

Pay

$25.00 – $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Supervise daily front-of-house and back-of-house operations, ensuring efficient service and food quality
• Prepare, cook, and assemble menu items according to recipe and presentation standards
• Deliver exceptional customer service and resolve guest concerns in a professional manner
• Train, coach, and support team members while fostering a positive, team-oriented work environment
• Operate and oversee cash handling procedures, POS transactions, balancing drawers, and ensuring accuracy of sales reporting
• Maintain food safety, sanitation, and cleanliness standards in accordance with company and regulatory requirements
• Assist with inventory control, product rotation, opening/closing procedures, and shift execution
• Lead by example in a fast-paced environment while promoting a culture of hospitality, quality, and accountability

More about you

• Experience working in a restaurant required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

• Days
• Evenings
• Holidays
• M-F
• Weekends
• OT as needed

Source: Hospitality Online