Concessions Shift Lead — Guest-Focused, Flexible Hours

Omaha's Henry Doorly Zoo and Aquarium; Omaha (NE); Sur place; USD 19 000 - 27 000; Temps partiel

Résumé du poste

Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-driven Shift Supervisor for concessions. You will lead teams, ensure efficient operation and deliver an exceptional guest experience in a fast-paced concession setting.

The role requires a flexible schedule, five days per week, and close collaboration with concession leaders to uphold service quality and teamwork. Prior supervisory experience is helpful, and a Food Handler Permit is required within 30 days of hire.

Qualifications

• Must be minimum 18 years of age.
• Available to work up to 32–40 hours per week in summer; 24 hours per week in off-season.
• Must pass drug screening and background check.
• Must complete State of Nebraska Health Department Food Handling course within Zoo.
• Ability to work well with others and present a positive image.
• Must have a high school diploma or GED.
• Possess good math and calculator skills.
• Food Handler Permit required within 30 days of employment.

Responsabilités

• Oversee and assist with duties assigned to building or stand.
• Prepare cash in registers and buildings for opening each day.
• Ensure staff uniform, name badge and professional appearance.
• Supervise cleaning, cooking, breaks, scheduling, inventory and end-of-day closing.
• Maintain proper food handling and portioning procedures.
• Provide on-the-job training and retraining for staff.
• Prepare and submit daily paperwork to supervisor with stand keys.
• Deliver first-class customer service at all times.

Formation

High school diploma or GED

Description du poste

Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-driven Shift Supervisor for concessions. You will lead teams, ensure efficient operation and deliver an exceptional guest experience in a fast-paced concession setting.

The role requires a flexible schedule, five days per week, and close collaboration with concession leaders to uphold service quality and teamwork. Prior supervisory experience is helpful, and a Food Handler Permit is required within 30 days of hire.