Concessions Leader, 2nd Shift (Ball Arena)

ASM Global; Denver (CO); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a Concessions Manager for the 2nd shift at Ball Arena in Denver, CO. You will lead concessions operations, ensure safe, high-quality service, and drive profitable outcomes in a high-volume environment.

Under the Senior Concessions Manager, you will oversee inventory, payroll, scheduling, budgeting, and compliance with alcohol regulations, while developing new concepts to raise both quality and guest satisfaction.

Qualifications

• Minimum 2–5 years' management experience in high-volume foodservice.
• Union experience strongly preferred.
• Excellent written and verbal communication; multi-tasking in deadline-driven environment.
• Demonstrate leadership and vision in managing staff and major projects.
• Customer-service oriented mindset with positive professional interactions with employees, vendors, clients, and guests.
• Ability to work in a team environment.
• Knowledge of accounting policies and POS systems is preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to obtain and maintain TEAM Coalition Alcohol Certification.
• Experience with ABI, Yellowdog, UKG/UltiPro preferred.

Responsibilities

• Oversee day-to-day concessions operations and profitability.
• Manage scheduling, payroll, and tip entry.
• Ensure compliance with alcohol regulations at the venue.
• Maintain staffing levels and promote associates per Legends standards.
• Coordinate with subcontractors to meet contract terms.
• Develop concepts to sustain high-quality food and service.
• Handle operational budget and monthly P&L accuracy.
• Provide leadership and mentorship to concessions staff.
• Control labor and supply costs within budgeted guidelines.
• Support union-related activities and ensure shift coverage.

Skills

Leadership

Communication

Customer service

Teamwork

Union experience

POS systems

Microsoft Office

Alcohol Certification

ABI/YellowDog/UKG

Education

Bachelor's degree

Tools

ABI

YellowDog

UKG/UltiPro

Job description

Legends Global is seeking a Concessions Manager for the 2nd shift at Ball Arena in Denver, CO. You will lead concessions operations, ensure safe, high-quality service, and drive profitable outcomes in a high-volume environment.

Under the Senior Concessions Manager, you will oversee inventory, payroll, scheduling, budgeting, and compliance with alcohol regulations, while developing new concepts to raise both quality and guest satisfaction.