Concessions Manager | Ball Arena

ASM Global; Denver (CO); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a Concessions Manager for the 2nd shift at Ball Arena in Denver, CO. You will lead concessions operations, ensure safe, high-quality service, and drive profitable outcomes in a high-volume environment.

Under the Senior Concessions Manager, you will oversee inventory, payroll, scheduling, budgeting, and compliance with alcohol regulations, while developing new concepts to raise both quality and guest satisfaction.

Qualifications

• Minimum 2–5 years' management experience in high-volume foodservice.
• Union experience strongly preferred.
• Excellent written and verbal communication; multi-tasking in deadline-driven environment.
• Demonstrate leadership and vision in managing staff and major projects.
• Customer-service oriented mindset with positive professional interactions with employees, vendors, clients, and guests.
• Ability to work in a team environment.
• Knowledge of accounting policies and POS systems is preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to obtain and maintain TEAM Coalition Alcohol Certification.
• Experience with ABI, Yellowdog, UKG/UltiPro preferred.

Responsibilities

• Oversee day-to-day concessions operations and profitability.
• Manage scheduling, payroll, and tip entry.
• Ensure compliance with alcohol regulations at the venue.
• Maintain staffing levels and promote associates per Legends standards.
• Coordinate with subcontractors to meet contract terms.
• Develop concepts to sustain high-quality food and service.
• Handle operational budget and monthly P&L accuracy.
• Provide leadership and mentorship to concessions staff.
• Control labor and supply costs within budgeted guidelines.
• Support union-related activities and ensure shift coverage.

Skills

Leadership

Communication

Customer service

Teamwork

Union experience

POS systems

Microsoft Office

Alcohol Certification

ABI/YellowDog/UKG

Education

Bachelor's degree

Tools

ABI

YellowDog

UKG/UltiPro

Job description

THE ROLE:Concessions Manager - 2nd Shift

LOCATION: Ball Arena Denver, CO

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

Under the leadership of the Senior Concessions Manager, the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Provide efficient service and quality products by maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials
• Monthly inventory for concession’s operation, experience with Yellow Dog or other inventory management systems preferred
• Oversee Scheduling Supervisor team members
• Complete weekly department payroll & enter tips
• Ensure unit compliance with federal, state, local, and legends regulations regarding sale of alcohol
• Maintain management staff and ensure proper hiring promoting of associates per Legends standards
• Work closely with multiple subcontractors to ensure all needs are met, and the terms of the contract are followed
• Preserving existing programs and developing new concepts to ensure the highest possible quality of food and service
• Responsible for operational budget, managing monthly P&L statements and ensuring that all financial reporting is accurate
• Provide leadership, coaching and mentorship to a staff, responsible for executing the concessions team business plan
• Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines
• Union Experience preferred
• Performing other related duties, tasks and responsibilities are required

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• The ideal candidate will have a degree with a minimum of 2-5 years’ management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue
• Union experience strongly preferred
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives
• Customer service oriented mindset with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional
• Must be able to work in a team environment
• Knowledge of accounting policy and procedures and POS Systems is preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to obtain and maintain TEAM Coalition Alcohol Certification
• Experience with ABI, Yellowdog, UKG/UltiPro preferred

Accepting Applications until 10/7 or until filled.

WORK ENVIRONMENT & TRAVEL

• This role is based on site at Ball Arena in Denver, CO
• This is a 2nd Shift Role requiring you to work evenings, weekends, and holidays

At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

The salary range for this position is $64,000 - $68,000, commensurate with experience, skills, and qualifications.

• medical
• dental
• vision
• life and disability insurance
• paid vacation
• 401k plan

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.