Concessions General Manager — Lead Guest Experience & Profit

Compass Group USA; Los Angeles (CA); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, a Compass Group USA company, is seeking a General Manager to lead and elevate the concessions experience at one of the world’s most iconic entertainment venues. You will oversee all concession operations, ensure guest service, drive efficiency, and profitability, and develop menus while managing vendor relationships.

You will lead a high‑performing team, monitor costs, labor, and sales to meet budgets, and ensure compliance with health and safety regulations.

Qualifications

• Bachelor’s degree in hospitality, business administration, or related field.
• Minimum 5 years of leadership experience in concessions or high-volume food & beverage operations.
• Strong financial acumen with expertise in cost control and budgeting.
• Knowledge of health, safety, and sanitation regulations.
• Proficiency in POS systems and concession management software.

Responsibilities

• Oversee daily concessions operations, including staffing, inventory, and equipment maintenance.
• Develop and implement concession menus that balance quality, efficiency, and profitability.
• Manage and mentor supervisory staff to ensure operational excellence.
• Monitor sales, labor, and cost metrics to meet budget targets.
• Ensure compliance with all health and safety regulations.
• Collaborate with event operations to meet the needs of each event.

Skills

Leadership experience in concessions

Budgeting / financial acumen

Safety & regulatory compliance

POS systems proficiency

Education

Bachelor’s degree in hospitality, business administration, or related field

Job description

Levy, a Compass Group USA company, is seeking a General Manager to lead and elevate the concessions experience at one of the world’s most iconic entertainment venues. You will oversee all concession operations, ensure guest service, drive efficiency, and profitability, and develop menus while managing vendor relationships.

You will lead a high‑performing team, monitor costs, labor, and sales to meet budgets, and ensure compliance with health and safety regulations.