Concessions Attendant

Snow King; Oklahoma; On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player in hospitality is seeking a Concessions Attendant to join their opening team at a vibrant resort. This role involves operating a point-of-sale system, providing exceptional customer service, and preparing delicious concession food items in a lively environment. With a commitment to a people-first culture, the company offers competitive wages, health insurance, and growth opportunities. Join a supportive team that values your contributions and fosters personal and professional development while creating memorable experiences for guests. This is a fantastic opportunity to kickstart your career in the hospitality industry.

Benefits

Health Insurance

Retirement Savings

Paid Time Off

Employee Discounts

On-site Wellness Programs

Qualifications

• Basic math skills for accurate transactions.
• Excellent customer service and interaction skills.
• Attention to detail for order accuracy.

Responsibilities

• Operate payment systems and process customer transactions.
• Prepare and serve concession food items to guests.
• Maintain cleanliness and organization in the work area.

Skills

Mathematical Skills

Customer Service Skills

Attention to Detail

Food Safety Knowledge

Education

High School Diploma or Equivalent

Tools

Point-of-Sale System

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA.

Overview

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.

Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Be a part of our Outlets team as a Concessions Attendant to launch this world-class property.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Concessions Attendant entails operating the payment system at an outlet stand, primarily responsible for processing customer transactions by accepting payment and issuing receipts, while maintaining excellent customer service and ensuring a clean working environment within the outlet area; duties may include interacting with guests, handling food items, and adhering to food safety regulations.

What you will be doing:

• Accurately operate a point-of-sale system to ring up customer purchases.
• Greet guests with a positive attitude, answer questions about menu items, address customer concerns, and resolve issues promptly.
• Prepare and serve concession food items like popcorn, hot dogs, drinks, and snacks according to established procedures.
• Monitor stock levels, restock items as needed, and report any shortages to supervisors.
• Accurately count receipts, reconcile transactions, and follow procedures.
• Maintain a clean and organized work area, including wiping down counters, sweeping floors, and disposing of trash.

What you bring to the role:

• Basic math skills to calculate change accurately
• Excellent customer service skills with the ability to interact positively with customers
• Attention to detail to ensure correct orders and transactions
• Ability to work quickly and efficiently in a fast-paced environment
• Basic knowledge of food safety and sanitation practices

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.