Concessions Attendant

University at Buffalo Campus Dining & Shops; Buffalo (NY); On-site; USD 24,796 - 30,307; Part time

Job summary

University at Buffalo Campus Dining & Shops seeks a casual part-time staffer to support concessions and catering at athletic events and campus functions. You will set up, serve, and clean during games and events, with flexible hours and weekend shifts.

Responsibilities include delivering top-notch guest service, following HACCP/food safety guidelines, and working with the Concessions Lead to execute events from start to finish. Must have valid NYS driver’s license and reliable transportation.

Qualifications

• Must have valid NYS driver’s license with clean driving record.
• Professional appearance and strong customer service skills.
• Ability to read/write English and communicate with customers and management.
• Open availability, including evenings, weekends, and events.
• Basic math skills and dependable transportation.
• PCI certification through Campus Dining and Shops is required for working events.

Responsibilities

• Set up, service, and cleanup of athletic events and campus functions.
• Provide exemplary guest service at concession stands and during catering events.
• Follow HACCP and New York State Health Department guidelines.
• Transport staff and items to events and assist with logistics.
• Coordinate with Concessions Lead to ensure events run smoothly.

Skills

NYs driver license

Driving record

Professional appearance

Attention to detail

Teamwork

Customer service

Punctuality

English proficiency

Communication with customers

Math skills

PCI certification

Dependable transportation

Event setup/cleanup

Job description

Casual – Part Time. May incur lay‑offs during University recess periods.

Starting Rate: $20.00 / hr.

Note that stated hours and days may vary – schedule varies; must be available on days, evenings, weekends with hours changing weekly based on business needs. Must be available for all UB Football Home Games: Sept 3, 2026; Sept 26, 2026; Oct 3, 2026; Oct 17, 2026; Oct 24, 2026; Nov 18, 2026.

Position Summary

Provide exceptional service for Three Pillars Catering and Campus Dining and Shops Concessions. Set up, service, and cleanup of athletic events such as football and basketball games on and off UB Campus for clients. May include special events around campus such as commencement.

Job Requirements

• Valid NYS driver’s license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs.
• Professional appearance.
• Attention to detail.
• Ability to work well with team.
• Good eye contact/people skills.
• Willing to do prep and clean up on occasion.
• Open availability.
• Punctuality and consistent attendance.
• Must be able to read and write English.
• Must be able to communicate well with customers and management.
• Must have excellent customer service skills.
• Must have professional appearance, demeanor, and hygiene.
• Must have basic and accurate math skills.
• Must be able to make independent decisions.
• Must have dependable transportation.
• Must work catering, concessions and any other special events assigned to the department. This includes all home football, basketball, soccer games and commencement for the University.
• Must obtain PCI certification through Campus Dining and Shops for working events.

Job Assignments

• Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards.
• Communicates daily with the Concessions Lead to ensure events are executed properly from start to finish. This includes but is not limited to planning, the setup days prior, the event itself and the breakdown of all events.
• Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed.
• Ensures that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions.
• Support concession stands at all University home football and basketball games.
• Perform side work by helping to provide a safe and clean work environment.
• Clean, organize and restock equipment/product returning from catering events.
• Perform other duties as assigned.
• Service at Presidential events & President Residence.
• Demonstrate excellent customer service at all times.
• General cleaning and other food service duties as requested by management.

Work Environment

• The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls.
• The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise.
• Exposure to extreme temperatures in coolers and freezers.

Physical and Mental Demands

• The position is very active and the employee must be able to stand and walk minimum of 8 hours.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist or reach out.
• While performing the duties of the job, the employee is regularly required to talk and hear.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
• The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc.
• The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision.
• The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.