Concession Pro: Fast, Friendly Service for Events

Sam Houston Race Park; Houston (TX); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Sam Houston Race Park is seeking a Concession Worker to provide friendly, fast, and professional food and beverage service at concessions during live racing, simulcast racing, concerts, and events. You will maintain cleanliness, prepare and serve items, and work with a supportive team to ensure a positive guest experience.

The ideal candidate is dependable, customer-focused, and able to thrive in a fast-paced environment. Evening, weekend, holiday, and event availability is required.

Qualifications

• Previous food service, concession, restaurant, hospitality, or customer service experience preferred but not required.
• Strong customer service and communication skills.
• Ability to work quickly and accurately in a high-volume environment.
• Dependable and punctual with a strong work ethic.
• Ability to operate a point-of-sale system and handle cash accurately.
• Must be comfortable interacting with guests throughout the workday.
• Must be available to work evenings, weekends, holidays, live racing days, and special events as scheduled.

Responsibilities

• Greet guests in a friendly, professional, and welcoming manner.
• Take and accurately fulfill guest food and beverage orders.
• Prepare, assemble, and serve food and beverage items according to established recipes, portions, and presentation standards.
• Operate concession equipment safely and properly.
• Maintain adequate supplies of food, beverages, condiments, utensils, cups, napkins, and other service items.
• Restock concession areas throughout the shift as needed.
• Accurately handle cash, credit card transactions, and other forms of payment in accordance with company procedures.
• Operate point-of-sale systems accurately and efficiently.
• Provide guests with correct change, receipts, and orders.
• Answer guest questions regarding menu items, pricing, and available products.

Skills

Customer service

Communication skills

Fast-paced environment

Punctuality

Cash handling

POS system

Tools

Point-of-sale system

Job description

Sam Houston Race Park is seeking a Concession Worker to provide friendly, fast, and professional food and beverage service at concessions during live racing, simulcast racing, concerts, and events. You will maintain cleanliness, prepare and serve items, and work with a supportive team to ensure a positive guest experience.

The ideal candidate is dependable, customer-focused, and able to thrive in a fast-paced environment. Evening, weekend, holiday, and event availability is required.