Concession Clerk-Cultural (PT)

Parker CO; Parker (CO); On-site; USD 22,041 - 24,080; Part time

Job summary

A local government entity in Parker, Colorado, is looking for a customer service representative to support its Cultural Department. Responsibilities include cash handling, serving patrons, and operating a point of sales system. Ideal candidates will have a high school diploma, be at least 21 years old, and possess strong customer relations skills. The position offers an hourly rate between $16.00 and $17.48, depending on experience, with opportunities for training and growth. Join a team dedicated to quality service and teamwork.

Qualifications

• Must be 21 years of age.
• TIPS certification preferred.
• Two years of related experience preferred.
• Six months bartending experience preferred.

Responsibilities

• Perform cash handling duties.
• Take orders and serve patrons.
• Operate computer terminal for sales.
• Maintain overall cleanliness of concession area.

Skills

Cash handling procedures

Customer relations techniques

Basic mathematics

Multi-tasking

Detail orientation

Interpersonal communication

Education

High school diploma or GED

Tools

Point of sales system

Computer software packages

Job description

This position is responsible for performing a variety of general clerical/customer service duties to provide support for the Cultural Department patrons and employees. This position provides information and assistance to employees and the public at cultural concessions facilities according to established procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs cash handling duties to include payment reconciliation and check authorization.
• Performs general concession duties such as taking orders and serving patrons, including alcoholic beverages.
• Operates computer terminal using point of sales system.
• Performs counter work, receives various forms and operates standard office and concession equipment.
• Assists in the maintenance of supplies and inventories.
• Maintains the overall appearance of the concession and storage area.

PERIPHERAL DUTIES

• Performs general opening and closing procedures.
• Perform related duties as assigned by supervisor.

DUCATION AND EXPERIENCE

Must be 21 years of age with a high school diploma or GED. Current TIPS certification preferred but not required. Training opportunity will be provided.
Two (2) years of increasingly responsible related experience in customer service or related field is preferred but not required. A minimum of six months bartending experience is preferred but not required.
A combination of education and experience to provide the following knowledge, skills, and abilities.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of cash handling procedures, prefer knowledge of any point of sales system.
• Knowledge of customer relations techniques.
• Knowledge of and ability to apply basic mathematic principles.
• Ability to effectively foster relationships with the public and to handle stressful situations.
• Ability to follow both verbal and written instructions, and the ability to issue clear concise verbal and/or written instructions to patrons and other employees and report operations both verbally or in written form.
• Ability to multi-task.
• Ability to concentrate on detail.
• Ability to analyze situations thoroughly, identify potential problems and find effective solutions.
• Ability to deal tactfully and courteously with the public in answering questions and handling difficult complaints.
• Ability to perform general clerical work involving the use of independent judgment and personal initiative.
• Ability to work cooperatively with other departments, Town officials, outside agencies, and the public.
• Ability to successfully implement philosophies, methods, policies, and procedures that will assist in the achievement of Town and Department goals.
• The ability to work at any Cultural Department location and work evenings, weekends and holidays is required.
• Ability to pass a pre-employment background check.

TOOLS AND EQUIPMENT USED

Computer, software packages, and small hand tools.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is consistently required to stand, frequently walk and occasionally sit. The employee is frequently required to talk, use hands and fingers, handle, feel or operate objects. On rare occasions, the employee may be required to climb and balance. The employee must occasionally lift, carry, push or pull up to 50 pounds. The employee will occasionally kneel, crawl and reach with hands and arms. Employee must communicate clearly and effectively; must understand and be understood. Must be able to consistently engage in ordinary and telephone conversations with speech and hearing. Employee must be able to consistently see with near and far acuity, depth perception, color and field vision. It is essential that the employee be physically able to operate a variety of computer and office equipment successfully in order to fulfill the essential functions of this position.

WORK ENVIRONMENT AND GENERAL INFORMATION

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee generally works in a public assembly facility and occasionally works in outside conditions. The employee is occasionally exposed to wet and humid conditions, hot and/or cold conditions, or airborne particles. Occasionally, the employee is exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and vibrations. Occasionally, the employee will be required to work outside. The employee occasionally encounters fumes, odors, dusts and mists.

Additional Information

Parker is committed to maintaining a friendly, home town atmosphere. We place a premium on teamwork and participation while encouraging creativity and individual initiative. We believe that through collaboration, leadership can occur at all levels. We take our commitments seriously and strive to reach positive solutions.
The duties of the job description are to be performed by demonstrating the Town's core values of Commitment to Quality Service, Integrity, Innovation and Teamwork. This job description does not intend to list every function of the position, does not constitute an employment agreement, and is subject to change.
In order to ensure the safety of the public and reduce the risk for loss, background screenings are completed on applicants selected for employment, internship opportunities and safety sensitive volunteer positions. All positions are subject to a basic screening process including but not limited to criminal history search, reference check, degree and employment verification. In addition to the basic screening process, other screenings may include but are not limited to: Drug screen, Motor Vehicle Record (MVR) check, polygraph examination, psychological evaluation, credit report and/or physical examination.

Click HERE to learn more about joining our team!

The Town of Parker is an Equal Opportunity Employer. Please contact [e-mail] with questions regarding this position.

Hiring Range: $16.00 - $17.48 Hourly

Full Range: $16.00- $20.27 Hourly