COMSEC Tier 2 Tech — Secure Communications Support

General Dynamics Information Technology, Inc.

Fort Huachuca (AZ)

On-site

USD 30,000 - 41,000

Full time

14 days+

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Benefits offered by this job

401(k) with company match

Medical plan options

Paid time off

Job summary

General Dynamics Information Technology, Inc. seeks a COMSEC Tier 2 Technical Support Desk Technician to provide frontline support for Army COMSEC users and troubleshoot cryptographic equipment, software, keys, and operational issues.

You will work within CSOC to ensure secure and compliant COMSEC operations, guide customers through resolutions, and escalate complex problems as needed. The role requires a High School Diploma/GED, 0+ years with 2 years of telecommunications/electronics training,

Qualifications

High school diploma or GED required.
2+ years of related experience in telecommunications or electronics.
US citizenship required.
Active Secret clearance currently possessed; ability to obtain Secret clearance is required.

Responsibilities

Provide expert technical support for COMSEC systems including MGC/CHO, ACES, SKL, TKL, iApp, and related hardware/software.
Troubleshoot, resolve, and document Tier 2 COMSEC issues with accuracy and courtesy.
Analyze trouble tickets, perform independent diagnostics, and determine corrective actions.
Communicate with customers via phone, MS Teams, or email to guide through solutions.