Computer Technician - Help Desk

Easton Area School District; Easton (Northampton County); On-site; USD 40,000 - 60,000; Full time

Job summary

The Easton Area School District Education Center in Easton, PA seeks a full-time Computer Technician - Help Desk to support district-wide technology. Immediate start; 12-month position with salary commensurate with the Act 93 Compensation Plan.

Duties include Help Desk ticket support, printer maintenance, software installs, and hardware assistance across sites. The role requires basic OS knowledge, teamwork, and a valid driver’s license, with eligibility for required clearances.

Qualifications

• High School Diploma or equivalent required.
• Basic skills in desktop operating systems (Windows, macOS).
• Ability to perform basic technology maintenance tasks.
• Self-motivated, able to work with minimal supervision and as part of a team.
• Valid driver’s license required.

Responsibilities

• Provide technical assistance and support for incoming Help Desk tickets.
• Resolve printer and printing issues or escalate to Print Management Vendor.
• Distribute printer cartridges and toner.
• Install new software programs.
• Maintain systems through software updates.
• Provide hardware and software support for interactive projectors and other projection devices.
• Perform basic troubleshooting of copier scanning and faxing.
• Assist with resolving student iPad issues.
• Recognize and escalate more difficult problems to senior technicians.
• Assist other technology team members as needed.

Skills

Help Desk

Printer troubleshooting

Software installation

Hardware troubleshooting

Team player

Driver's license

Education

High School Diploma

Job description

Computer Technician - Help Desk

Easton Area School District Education Center - Easton, Pennsylvania Open in Google Maps

Job Details

Job ID: 5961101

Application Deadline: Oct 22, 2026 11:59 PM (Eastern Standard Time)

Posted: Yesterday

Starting Date: Immediately

Job Description

Computer Technician - Help Desk

Full-time

12 Month Position

Districtwide

This full-time position will be filled on or around October 22, 2026. Salary commensurate with the Act 93 Compensation Plan. The selected candidate shall be chosen based on credentials, the ability to demonstrate job functions and the successful completion of a series of interviews along with meeting all local requirements.

SUMMARY:Responsibleforprovidingtechnicalassistanceandsupportrelatedtocomputer

systems,hardware,orsoftware.Respondstoqueries,isolatesproblem,determinesandimplements

solutions,orescalatestoseniortechnicians.

ESSENTIALDUTIESANDRESPONSIBILITIES:

• ProvidetechnicalassistanceandsupportforincomingHelpDesktickets.
• Resolveprinter and printingissues, or elevate repairs to Print Management Vendor.
• Distributeprintercartridgesandtoner.
• Installnewsoftwareprograms.
• Maintainsystemsthroughsoftwareupdates.
• Provide hardware and software support for interactive projectors and other projection devices.
• Performbasic troubleshooting of copier scanning and faxing.
• Provide assistance in resolving student ipad issues.
• Recognizeandescalatemoredifficultproblemstoseniortechnicians.
• Assistothertechnologyteammembersasneeded.
• PerformsothertasksandresponsibilitiesasassignedbytheSupervisorofInformation

QUALIFICATIONS:

• HighSchoolDiplomaorequivalent.
• BasicskillsindesktopoperatingsystemsincludingMacOSXandMicrosoftWindows.
• Abilitytoperformbasictechnologymaintenancetasks.
• Self-motivatedindividualabletoworkwithminimumsupervision.
• Abilitytoworkaspartofateam.
• Validdriver’slicenserequired.

The successful candidate will be required to provide the following documents: Act 34 PSP Criminal Record Check, Act 114 FBI Criminal History Check, Act 151 Child Abuse Clearance, and the Act 24/82 PDE 6004 form.

The Easton Area School District does not discriminate on the basis of race, color, national origin/ethnicity, gender, age, disability, sexual orientation or religion and hires only individuals lawfully authorized to work in the United States.

Vacancy Notice #4492

Position Type: Full-Time

Contact Information

• Kara Dufour , Chief HR Officer
• Districtwide
• Phone: [phone]
• Email: [e-mail]