Computer Technician

School District of Washington; Washington (MO); On-site; USD 246,624 - 351,253; Full time

Benefits offered by this job

Health insurance

Pension plan

Job summary

School District of Washington Technology & Learning Center in Washington, MO is seeking a Computer Technician to support classroom technology, deploy student devices, troubleshoot hardware/software, and resolve help-desk tickets. The role partners with educators and district leadership to ensure reliable technology for instruction and administration.

The position involves maintaining a large asset inventory, assisting with AV systems, network connectivity, and providing user-friendly training.

Qualifications

• High School Diploma or GED; 1 year of hands-on computer hardware/software operations, desktop support, or IT customer service experience.
• Strong interpersonal communication with a user-first, customer service approach.
• Associate degree or technical certification preferred; experience in K-12 public education or higher education tech support; familiarity with Google Workspace for Education, MDM, and ticketing systems preferred.

Responsibilities

• Device Life-Cycle and Deployment: setup, provisioning, deployment, audit, and repair of district technology assets.
• Classroom and Building Technical Support: diagnose, repair, and maintain classroom technology systems and AV equipment.
• Ticketing and Workflow Management: manage and resolve help-desk tickets within SLAs; document troubleshooting steps and communications.
• Inventory and Asset Management: maintain asset records, track device assignments, repairs, and warranties.
• Basic Network and Infrastructure Maintenance: check cabling, verify wireless access, re-patch jacks, basic network troubleshooting.
• User Support and Training: provide coaching on hardware operations, software usage, and digital security best practices.

Skills

Customer service

Interpersonal communication

Technical troubleshooting

Education

High School Diploma or GED

Associate degree or technical certification

Tools

Google Workspace for Education

Mobile Device Management

Help desk ticketing systems

Job description

School District of Washington Technology & Learning Center - Washington, Missouri Open in Google Maps

Computer Technician

School District of Washington Technology & Learning Center - Washington, Missouri Open in Google Maps

This job is also posted in Washington

Job Details

Job ID: 5849462

Application Deadline: Posted until filled

Re-Posted: Jul 24, 2026 5:00 AM (UTC)

Starting Date: Mar 4, 2024

Job Description

SDOW Technology Department: Computer Technician

Classification: Non-Exempt; Hourly Position

Qualifications:

High School Diploma or GED equivalent. Minimum of one year professional, hands-on experience in computer hardware/software operations, desktop support, or IT customer service.

Demonstrated competencies and strong interpersonal communication with a user-first, customer service approach

Associate degree or technical certification(s) preferred. Previous K-12 public education or higher education technology support experience and/or familiarity with Google Workspace for Education, mobile device management platforms, and help desk ticketing systems preferred.

Reports to (Daily): Network Administrator and Director of Technology

Position Overview: Computer Technicians provide responsive, user-centered technical support across District buildings. This role is responsible for maintaining classroom learning technology, deploying and inventorying student 1:1 devices, troubleshooting hardware, software, and audio/visual systems, and resolving help desk tickets. Technicians work closely with educators, staff, and District technical leadership ensuring reliable technology operations that directly support classroom instruction and administrative operations. Technicians directly impact daily learning environments by maintaining a large asset inventory of student/staff devices, interactive classroom displays, network access points, peripheral hardware, and basic network drop connections Technicians collaborate with building administrators, classroom teachers, support staff, and third-party vendors, occasionally providing group or individual user guidance to support technology adoption and digital literacy across the District.

Essential Responsibilities:

• Device Life-Cycle and Deployment: Necessary activities to set up, provision, deploy, audit, and repair District technology assets, including student devices, staff workstations, and peripheral equipment.
• Classroom and Building Technical Support: Diagnose, repair, and maintain classroom technology systems, including interactive flat panels, projectors, document cameras, sound amplification equipment, digital signage, VoIP phones, and security surveillance components.
• Ticketing and Workflow Management: Actively manage, prioritize, and resolve help-desk tickets within established service level agreements, documenting detailed troubleshooting steps and resolution notes/communications.
• Inventory and Asset Management: Maintain accurate asset records within the Districts management tracking system, track device assignments, repair status, hardware spare parts, and warranty replacements.
• Basic Network and Infrastructure Maintenance: Perform physical cabling checks, verify wireless access point connectivity, re-patch network jacks, and basic network troubleshooting to support operational connectivity.
• User Support and Training: Provide friendly, accessible coaching and quick-reference support to staff and students on basic hardware operations, software applications/navigation, and digital security best practices.
• Team and District Collaboration: Participate actively as a collaborative member of the IE team to support District strategic initiatives, building upgrades, and maintenance rollouts.
• Other Duties: Perform other job-related duties as assigned by the supervisor to ensure uninterrupted school operations. This includes regular and reliable attendance to perform the functions of this position and associated roles required for emergency operations.

Other Related Responsibilities:

• Project Support and Flexible Hours: Occasional flexible working hours (evenings and weekends) may be required during peak periods or major systems upgrades. This includes emergency infrastructure restorations.
• Professional Growth: Participate in District-sponsored (typically Department specific) technical training, professional development opportunities, and team workshops to remain currency with evolving educational technologies and IT security standards.

TERM OF EMPLOYMENT: Technology staff work a 12 month calendar consisting of 239 work days, designated paid holidays, and scheduled days off. Benefits also include paid vacation annually and 12 paid leave days awarded annually with opportunity of accumulation of days from fiscal year to fiscal year. This position has a weekly scheduled time commitment of 40 hours with occasional overtime for facility emergency response. Matching defined benefit pension, health insurance, and ancillary insurance options included. Entry level pay starts at $21.61 but may be higher depending on experience and training.

EVALUATION: Performance of this job will be evaluated under the direction of the Network Administrator.

PHYSICAL, MENTAL AND VISUAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk and sit. Additionally, the employee is required to push or lift up to 50 lbs as necessary for project completion. Lastly, this job requires the employee to have the vision ability to read handwritten or typed materials, and meet multiple demands from several people while interacting with other staff and the public.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DUTIES: The most significant duties of this position have been included in this job description. However, this job description is not an exhaustive list of all duties performed. In addition, the District may modify this position as needed to reflect the assignment of additional or supplemental duties assigned. Employees are expected to perform all assigned duties regardless of whether such duties appear in this job description.

Revised: July 2026

Position Type: Full-Time

Salary: $21.61 to $26.09 Per Hour

Job Categories:

Support Staff > Computer Support

Job Requirements

Contact Information

• Dale Loesing , Network Administrator
• Technology & Learning Center
• Email: [e-mail]

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