Computer Technician - CO

Educational Service Center of Central Ohio; Delaware (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Dublin City School District seeks a Computer Technician to support and optimize our technology infrastructure and device ecosystems. The role delivers proactive, customer-focused technical support enabling secure access to learning tools across classrooms.

The position requires end-to-end IT support experience, strong problem-solving, and the ability to manage multiple urgent tickets in a fast-paced school setting. On-site duties, inventory control, and staff training are included.

Qualifications

• Associate degree or equivalent knowledge in IT or CS.
• Minimum IT support/education tech experience, preferably in K-12.
• Ability to manage end-to-end IT support including deployments.
• Strong problem-solving and communication abilities.
• Valid Ohio driver’s license required.

Responsibilities

• Participates in all phases of technology equipment repair services.
• Maintain district network infrastructure including VoIP and AV systems.
• Provide technical support to staff and students for district systems.
• Maintain inventory records with asset management software.
• Uphold cybersecurity and FERPA/COPPA compliance.
• Organize storage, restocking, and deployment of inventory items.
• Provide staff training and keep up-to-date with new technologies.
• Ensure student safety and professional relationships within the district.

Skills

IT support experience

Network administration

K-12/education tech experience

Root-cause analysis

Google Workspace for Education

Microsoft 365

1:1 devices management

MDM platforms (Jamf, Google Admin)

Interpersonal communication

Self-motivation

Multi-tasking under pressure

Valid Ohio driver's license

Lift up to 35 pounds

Education

Associate degree in Information Technology or Computer Science

35 years of IT support/education tech experience

Equivalent education/certifications/experience

Tools

Jamf

Google Admin Console

MDM platforms

Job description

JOB STATUS: FLSA Overtime Eligible

REPORTS TO: Executive Director of Technology Information or Designee

DEPARTMENT: Technology

TITLE: Computer Technician

POSITION SUMMARY:

The Computer Technician supports the district's educational mission by maintaining and optimizing our technology infrastructure, device ecosystems, and asset inventory. This role delivers proactive, customer-focused technical support, ensuring seamless and secure access to the digital tools necessary for a learning environment.

Job Qualifications

• Associate degree in Information Technology, Computer Science, or equivalent hands‑on industry experience.
• 35 years of experience in IT support, network administration, or systems maintenance. Previous experience supporting technology in a K-12 or higher education environment is highly preferred.
• Any equivalent combination of education, certifications, and experience deemed appropriate by the Executive Director of Technology and Information or Designee
• Manage end‑to‑end IT support, including hardware deployments, software installations, system upgrades, and routine break/fix repairs for staff and student devices.
• Ability to diagnose and resolve complex hardware, software, and network issues efficiently. Utilize a systematic approach to root‑cause analysis to ensure accurate, first‑time resolutions that minimize classroom downtime.
• Experience supporting modern educational technology environments, such as Google Workspace for Education, Microsoft 365, 1:1 device programs (e.g., Chromebooks, iPads), and Mobile Device Management (MDM) platforms (e.g., Jamf, Google Admin Console).
• Exceptional interpersonal and communication skills (both oral and written). Ability to translate technical concepts into accessible language for educators, administrators, and students.
• Highly self‑motivated professional capable of working proactively and driving tasks to completion with minimal daily supervision.
• Strong ability to assess priorities, manage multiple urgent support tickets under pressure, and maintain keen attention to detail in a fast‑paced school environment.
• Valid Ohio driver's license and insured vehicle for onsite repairs.
• Ability to safely lift, carry, and maneuver IT equipment up to 35 pounds without assistance.

Essential Duties

• Participates in all phases of technological equipment repair services.
• Support the operation and maintenance of the district's network infrastructure, including unified communications (VoIP), AV/video conferencing systems, and secure wired/wireless data networks.
• Collaborate with educators and administrative staff to provide technical support, ensuring seamless access to district data systems, digital learning platforms, and cloud‑based resources
• Maintain inventory records for all district technology assets, including staff laptops, student 1:1 devices, and classroom peripherals. Utilize asset management software to track device lifecycles, warranties, deployments, and retirements to ensure strict accountability and audit readiness.
• Uphold cybersecurity standards by enforcing district Acceptable Use Policies (AUP), and maintaining strict compliance with educational data privacy regulations (such as FERPA and COPPA) to safeguard sensitive student and staff information.
• Responsible for organizing storage areas, restocking inventory, tracking, cycle counting and deployment of inventory items.
• Provides technical training and assistance to staff
• Develops and maintains professional, personal skills and knowledge of emerging technologies necessary to execute the functions of a Computer Technician.
• Ensures the safety of students.
• Establishes and maintains cooperative professional relationships.
• Remains free of any alcohol or nonprescription controlled substance and abuse of any prescribed controlled substance in the workplace throughout employment in the district.
• Exhibits professional behavior, emotional stability, and sound judgment.
• Serves as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings.
• Understands the legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values.
• Maintains confidentiality and respect for confidential information at all times.
• Other duties as assigned by the Superintendent or his/her designee.

TERMS OF EMPLOYMENT:

261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board.

SALARY:

$27.03/HR. - $31.34/HR.

The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position‑related criteria.

The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.