Computer Repair Technician

NerdsToGo Bellevue WA; Plano (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Company parties

Competitive salary

Free food & snacks

Free uniforms

Training & development

Flexible schedule

Health insurance

Paid time off

Profit sharing

Wellness resources

Job summary

NerdsToGo Plano is seeking an IT Service Professional to complete desktop configurations, installations and upgrades of PC hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. You must have a strong field service background and customer service skills.

You must have solid technical skills, good communication skills and the desire to be a part of growing and

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments.
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS.
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.).
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting.
• Professional, high-energy, customer-oriented work ethic.
• Valid driver’s license and a clean driving record.
• Must be willing to submit to mandatory background check

Responsibilities

• Computer solutions and basic networking
• Customer service and technical marketing
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Skills

Windows PCs

Networking

Customer service

Driver's license

Background check

Job description

Company Overview

NerdsToGo Plano, backed by the legacy of ATI (www.atiserve.com), is a cool, fast-growing operation that provides computer solutions to local businesses and residential consumers. We service every type of technology from computers to networks, internet connections, cybersecurity, and much more!

Benefits

• Bonus based on performance


• Company car


• Company parties


• Competitive salary


• Free food & snacks


• Free uniforms


• Opportunity for advancement


• Training & development


• Flexible schedule


• Health insurance


• Paid time off


• Profit sharing


• Wellness resources

Company Overview

NerdsToGo Plano, backed by the legacy of ATI (www.atiserve.com), is a cool, fast-growing operation that provides computer solutions to local businesses and residential consumers. We service every type of technology from computers to networks, internet connections, cybersecurity, and much more!

Job Summary

You will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. You must have a strong field service background and customer service skills. You must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Computer solutions and basic networking


• Customer service and technical marketing


• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers


• Network installation and maintenance (wired, wireless, LAN, WAN)


• Data recovery and loss prevention


• Virus protection and Spyware/Adware removal


• Computer security enhancement


• PC Hardware and software fault isolation and repair


• System repair and upgrades


• Software upgrade and installation


• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments


• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS


• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)


• Proficiency with peer-to-peer and client/server network configurations and troubleshooting


• Professional, high-energy, customer-oriented work ethic


• Valid driver’s license and a clean driving record


• Must be willing to submit to mandatory background check

Benefits/Perks

• Great culture


• PTO & Healthcare Benefits (for full-time)


• Access to fully branded Nerd Van


• Opportunity to be a part of a growing brand!

Compensation: $40,000.00 - $50,000.00 per year

IT SERVICE PROFESSIONALS

NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.

JOIN OUR TEAM AT NERDSTOGO

At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.

NOW HIRING!

We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.