Computer Refurbish Technician

AtWork Group; Sacramento (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

AtWork Group is seeking candidates for a technical support position based in Sacramento, Kentucky. The role involves performing hardware swaps, completing software updates, and troubleshooting issues in a warehouse environment.

Ideal candidates should have a high school diploma with strong attention to detail, good customer service skills, and the ability to follow instructions meticulously. The position operates Monday to Friday, from 6:00 am to 2:30 pm.

Qualifications

• Comfortable using computers and learning hands-on technical tasks.
• Strong attention to detail and ability to follow step-by-step instructions.
• Good communication and customer service skills.

Responsibilities

• Perform hardware swaps for desktops, laptops, and peripheral devices.
• Complete routine software updates, installations, and basic configurations.
• Conduct data wiping using provided tools and procedures.
• Troubleshoot simple hardware and software issues and escalate when necessary.
• Document work performed and track equipment changes.
• Assist with organizing equipment and maintaining inventory.
• Provide professional and courteous support to staff.
• Follow all IT procedures, security guidelines, and best practices.

Skills

Customer service skills

Attention to detail

Independent work

Education

High school diploma or equivalent

Job description

Monday-Friday - 6: 00am - 2: 30pm

Warehouse environment

Responsibilities

• Perform hardware swaps for desktops, laptops, and peripheral devices
• Complete routine software updates, installations, and basic configurations
• Conduct data wiping using provided tools and procedures
• Troubleshoot simple hardware and software issues and elevate when necessary
• Document work performed and track equipment changes
• Assist with organizing equipment and maintaining inventory
• Provide professional and courteous support to staff
• Follow all IT procedures, security guidelines, and best practices

Qualifications

• Comfortable using computers and learning hands‑on technical tasks
• Strong attention to detail and ability to follow step‑by‑step instructions
• Good communication and customer service skills
• Reliable, organized, and able to work independently
• High school diploma or equivalent