Computer Operations Support Analyst (COSA)

Auria; Colorado Springs (CO); On-site; USD 68,000 - 74,000; Full time

Job summary

An established industry player is seeking a Computer Operations Support Analyst to join their team in Colorado Springs. This role is pivotal in supporting the Command, Control, Battle Management and Communications (C2BMC) program, which integrates the Missile Defense System. The successful candidate will provide essential technical support, ensuring the smooth operation of complex systems within a dynamic 24/7 environment. With a focus on troubleshooting and system maintenance, you'll play a crucial role in safeguarding national security operations. If you're passionate about technology and eager to contribute to vital defense initiatives, this opportunity is perfect for you.

Benefits

PTO

Flexible Schedules

401(k) Matching

Education Assistance

Medical Plans

Life Insurance

EAP

Qualifications

• Active SECRET clearance required.
• 2 years' experience with a Bachelor’s Degree in STEM or 6 years' experience.

Responsibilities

• Provide first-level technical support for C2BMC hardware and software.
• Document and report events/issues and assist with installations.

Skills

Technical Support

Troubleshooting

System Administration

Network Administration

Microsoft Office Suite

UNIX

Linux

Windows

Cisco

Juniper

Education

Bachelor’s Degree in STEM

Master’s Degree in STEM

6 years of experience in lieu of degree

Tools

C2BMC System

Missile Defense Systems

Job description

Auria is seeking a Computer Operations Support Analyst to support the Command, Control, Battle Management and Communications (C2BMC) program. The primary work location is in Colorado Springs, CO at Schriever Space Force Base.

The C2BMC program integrates the Missile Defense System, enabling strategic, regional, and operational planning and management of missile defense operations. It provides a vital operational system for the U.S. government and military, facilitating the coordination of sensors and weapons systems to achieve mission objectives. C2BMC is essential for all missile defense system testing and operations.

The successful candidate will join a team reporting to the C2BMC Watch Officer (CWO), responsible for daily system monitoring, operations, and maintenance within a 24x7 environment.

Essential Functions:

1. Provide first-level technical support and initial troubleshooting for C2BMC hardware, software, and networks.
2. Document and report events/issues; receive tasks and directions from the CWO and CCC for operations, testing, and real-world events.
3. Assist with hardware/software installations and maintain user accounts as directed by SMEs and ISSO.
4. Focus on lab and test activities.
5. Perform additional duties as required.

Basic Qualifications:

• Active SECRET clearance required to start.
• 2 years' experience with a Bachelor’s Degree in STEM or a Master’s degree with no experience, or 6 years' experience in lieu of a degree.
• DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GICSP, etc.).
• Willingness to work rotating 24/7 shifts, including nights and weekends.
• Experience with operations and maintenance of large-scale computer and communication systems/networks.
• System and/or network administration experience with UNIX, Linux, Windows, Cisco, Juniper.
• Hardware/software troubleshooting skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications:

• Current in-scope DoD TS/SCI clearance is highly desired.
• Knowledge of C2BMC System or Missile Defense Systems.

Salary Range: $68,000 - $74,000, based on qualifications, skills, education, and experience.

About Auria:

Auria provides solutions and software supporting Space, National Security, and Cyber missions for federal, international, and commercial clients. Headquartered in Colorado Springs, CO, we pride ourselves on innovative systems and operational software that enhance our customers’ missions. We offer a comprehensive benefits package, including PTO, flexible schedules, holidays, 401(k) matching, education assistance, medical plans, life insurance, EAP, and more.

Auria is an Equal Opportunity/Affirmative Action employer committed to diversity and inclusion, making employment decisions without regard to protected characteristics.