Computer Operations Support Analyst (COSA)

Auria Space; Colorado Springs (CO); On-site; USD 68,000 - 74,000; Full time

Job summary

An innovative firm seeks a Computer Operations Support Analyst to join their dynamic team in Colorado Springs. This role is pivotal in supporting the Command, Control, Battle Management, and Communications (C2BMC) program, ensuring the operational integrity of missile defense systems. You'll provide essential technical support, troubleshoot complex issues, and work in a 24/7 environment. The ideal candidate will possess a strong background in system and network administration, alongside relevant certifications. Join a forward-thinking company that values excellence and teamwork, offering a competitive salary and comprehensive benefits package.

Benefits

Generous PTO package

Flex time

11 Company-Paid Holidays

401(k) match

Education and Training Assistance

Low-cost medical plans

No-cost life insurance

Employee Assistance Program

Qualifications

• 2+ years experience in technical support and system administration.
• Active SECRET clearance required for the position.
• DoD 8140 certification at IAT Level II or higher.

Responsibilities

• Provide first-level technical support and troubleshoot hardware/software.
• Document events/issues and assist in hardware/software installations.
• Monitor and maintain C2BMC systems in a 24/7 operations environment.

Skills

Technical Support

Troubleshooting

System Administration

Network Administration

Microsoft Office Suite

Education

Bachelor's Degree in STEM

Master's Degree in STEM

6 years of experience in lieu of degree

Tools

UNIX

Linux

Windows

Cisco

Juniper

Job description

Description

Auria is looking to hire a Computer Operations Support Analyst to support the Command, Control, Battle Management and Communications (C2BMC) program. Primary work location is in Colorado Springs, CO at Schriever Space Force Base

The Command and Control, Battle Management, and Communications (C2BMC) program integrates the Missile Defense System. It is a vital operational system that enables the U.S. president, secretary of defense, and combatant commanders at strategic, regional, and operational levels to systematically plan ballistic missile defense operations, to see the battle develop collectively, and to dynamically manage designated networked sensors and weapons systems to achieve global and regional mission objectives. C2BMC is the force multiplier that globally and regionally networks integrate, synchronizing autonomous sensor and weapon systems and operations to optimize performance. This program is integral to all system ground and flight tests, which verify and exercise all current and future missile defense system capabilities.

The selected candidate will be part of a team that reports to the C2BMC Watch Officer (CWO) and performs daily system monitoring, operations, and maintenance of the C2BMC systems in a 24x7 operations and test environment.

Essential Functions:

• Provide first-level technical support to the warfighter and perform initial troubleshooting of all local C2BMC hardware, software, and networks
• Document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real-world events
• Assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO
• Focus on Lab and Test activities
• Performs other duties and assignments as required

Basic Qualifications:

Please note your updated security clearance and IAT/relevant certifications on your resume, if applicable.

• An active SECRET clearance is required to start.
• 2 years' experience with Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline
• or a Master's degree with 0 years' experience
• or 6 years' experience in lieu of a degree.
• DoD 8140 certification at IAT Level II or higher (Security+ CE, CySA+, GICSP, GSEC, SSCP, SCNP, CISSP, CISA, GSE, CCNA Security, etc.)
• Position requires rotating 24/7 shift work and will be assigned to a shift and assignment (Ops or Training) to be determined by mission requirements. Some substitute rotation during off-shifts, including nights and weekends, will be required
• Must have experience with operations and maintenance of large-scale computer and communications systems/networking environments
• Must have experience in system and/or network administration that includes:
• UNIX
• Linux
• Windows
• Cisco
• Juniper
• Must have experience in troubleshooting hardware and software components
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications:

• Current and Active in-scope DoD-Issued TS/SCI clearance is highly desired
• Experience and knowledge of C2BMC System or Missile Defense Systems

Salary Range:The salary offered will be based on the selected candidate's qualifications - skills, education & experience - and the position level ($68,000 - $74,000).

About Auria

Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision.

As a full-time Auria employee, here are some of the many benefits to enjoy:

• Generous PTO package with yearly tenure increases

• Flex time provides you with the flexibility needed

• 11 Company-Paid Holidays & Float days per year

• Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested

• Up to $5,250 per year on Education and Training Assistance

• Low-cost medical plans that include company-sponsored HSA

• No-cost life insurance

• Employee Assistance Program (EAP)

• And much more!

Auria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.