COMPUTER NETWORK SPECIALIST II *REPOST*

State of Maryland; Salisbury, Northern (MD, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

State Benefits

Job summary

The State of Maryland’s Wicomico County Health Department in Salisbury, MD is seeking an IT position to support ongoing operations of information systems. The role emphasizes system maintenance, security, and user support to ensure uninterrupted service for staff and partners.

Ideal candidates bring experience with network planning, data communications, and IT certifications, and can document configurations and resolutions effectively.

Qualifications

• Two years and six months of experience in planning, integrating and maintaining software and hardware for local or wide area networks.
• Experience converting data from project specifications by preparing program code using commonly used programming languages or other development tools.
• Experience planning, installing and maintaining data communications network lines and devices.

Responsibilities

• Maintain, update, and secure assigned and shared systems for WICHD and related agencies.
• Provide technical support and customer service to WICHD staff to ensure systems are operational.
• Ensure systems are available at all times; position is designated emergency essential.

Skills

VMWare management

Cisco routing

Networking Equipment Management

WAN troubleshooting

Mobile Device Management

Enterprise Mobility Management

Ticketing solutions

Documentation of systems

Education

High school diploma or GED

Bachelor’s degree in computer information technology or MIS

Job description

Introduction

RECRUITMENT REPOST, PREVIOUS APPLICANTS NEED NOT REAPPLY.

GRADE

19

LOCATION OF POSITION

MDH Wicomico County Health Department
Salisbury, MD 21801

Main Purpose of Job

The purpose of this position is to support the continuing operations of all Wicomico County Health Department (WICHD) information systems. This position will support other government agencies and the public in addition to the local Agency. This position is responsible for maintaining, updating, and securing assigned and shared systems.

These responsibilities also include providing technical support and customer service to WICHD staff through documentation, technical support, and resolution of technical issues to ensure all systems are operational and available at all times. This position is designated emergency essential.

MINIMUM QUALIFICATIONS

• Experience: Two years and six months of experience, one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.
• Notes:
  1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required experience.
  2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the additional eighteen months of the required experience.
  3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.
  4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.
  5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience with VMWare management, Cisco routing, Networking Equipment Management, and Wide Area Network (WAN) troubleshooting.
• Experience with cell phone management including Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solutions.
• Experience with ticketing solutions as well as the ability to efficiently document systems, network configurations, and troubleshooting solutions.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.