Computer Field Tech Position- Texarkana TX

BC Tech Pro; Texarkana (TX); On-site; USD 16,000 - 40,000; Full time

Job summary

BC Tech Pro in Texarkana, TX is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. You will be certified in Dell and Lenovo during onboarding, at no cost to you.

Responsibilities include completing hardware part replacements for warranty services, logging into your portal by 9 am each workday, and coordinating onsite visits with customers. This is a 1099 contract role with pay starting at $35 per ticket.

Qualifications

• Experience with laptop and desktop hardware repairs.
• Reliable transportation to travel to customer sites.
• Access to a computer and internet to log into the portal.
• Ability to log into the tech portal by 9 am each workday.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Complete hardware part replacements for warranty services.
• Log into the tech portal and update status daily.
• Coordinate onsite visits with customers and confirm windows.
• Parts are provided by manufacturers with shipping labels for returns.

Skills

Laptop hardware

Desktop hardware

Field service

Onsite visits

Job description

Computer Field Tech Position- Texarkana TX

Texarkana, TX

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.