Computer Field Tech Position- Oklahoma City OK

BC Tech Pro; Oklahoma City (OK); On-site; < USD 1,000; Part time

Job summary

BC Tech Pro is hiring a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. You must have prior experience with hardware and will receive certifications for Dell and Lenovo.

This is a 1099 contract position where pay varies based on completed calls. A reliable vehicle is required for this fieldwork. You will be responsible for contacting customers, confirming service windows, and logging tickets in your tech portal every workday.

Qualifications

• Experience in hardware repairs and installations on laptops and desktops.
• Ability to log into tech portal every workday by 9 am.
• Capacity to confirm service windows with customers.

Responsibilities

• Complete hardware part replacements for warranty services.
• Contact customers to confirm service windows.
• Log tickets and update status in tech portal.

Skills

Prior experience with laptop and desktop hardware

Reliable transportation

Access to a computer and internet

Job description

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.