Computer Field Tech Position- Show Low AZ

BC Tech Pro; Show Low (AZ); On-site; USD 16,000 - 40,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician in Show Low, AZ to perform hardware repairs and installations on laptops and desktops for warranty services.

The contract role pays per ticket with typical 2–5 calls daily and weekly pay every Friday. Certifications in Dell and Lenovo are provided at no cost, and technicians must have reliable transportation and access to a computer and internet to log into the portal and schedule visits.

Qualifications

• Prior experience with laptop and desktop hardware.
• Must have reliable transportation to travel to client sites.
• Must have access to a computer and internet to log into the portal.
• Ability to accept, code and map calls in the tech portal by 9 am each workday.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Complete installations and hardware repairs on laptops and desktops.
• Coordinate with customers to schedule onsite visits and confirm service windows.

Skills

Laptop/Desktop hardware repair

On-site troubleshooting

Job description

Computer Field Tech Position- Show Low AZ

• Show Low, AZ

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.