Computer Field Tech Position- Pueblo CO

BC Tech Pro; Pueblo (CO); On-site; USD 1,000 - 2,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. Prior experience with laptop and desktop hardware is required.

Onboarding includes free Dell and Lenovo certifications, enabling you to handle warranty repairs efficiently. As a 1099 contract role, you will drive onsite visits, manage tickets, and coordinate parts pickup and shipping with manufacturers.

Qualifications

• Experience with hardware repairs on laptops and desktops.
• Ability to perform hardware installations and part replacements.
• Dell and Lenovo certifications onboarding provided at no cost.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the portal daily and update ticket status; coordinate onsite visits.
• Repair hardware components and ensure quality of service for customers.

Skills

Laptop hardware

Desktop hardware

Warranty repair

Tools

Dell Certification

Lenovo Certification

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.