Computer Field Tech Position-Rochester MN

BC Tech Pro

Rochester (MN)

On-site

USD 16,000 - 40,000

Part time

11 days ago

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Job summary

BC Tech Pro in Rochester, MN seeks a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. Prior experience with laptop/desktop hardware is required; you will be certified in Dell and Lenovo during onboarding, with all certifications provided at no cost.

This is a 1099 contract role with 2–5 calls per day; pay is per ticket starting at $35, paid Fridays after the first week. Transportation, portal access, and parts handling are required.

Qualifications

  • Experience with laptop and desktop hardware repairs.
  • Ability to install hardware components in laptops/desktops.
  • Onboarding includes Dell/Lenovo certifications provided at no cost.

Responsibilities

  • Perform hardware part replacements for warranty services (Dell/Lenovo).
  • Log into the technician portal daily to accept, update status, and map calls.
  • Plan onsite visits with customers and coordinate windows for service.

Skills

Laptop hardware
Desktop hardware
Hardware repairs

Education

Dell/Lenovo certifications

Tools

Tech portal login
Shipping labels system

Job description

Computer Field Tech Position-Rochester MN
  • Information Technology
Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details
  • This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
  • You will be completing hardware part replacements for Dell and Lenovo warranty services.
  • Pay period -every Friday after the first week of completing tickets.
  • You must have a reliable form of transportation to run these calls.
  • You must have access to a computer and the internet to log onto your portal.
  • Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
  • You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
  • Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
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