Computer Field Tech Position-Buffalo, NY

BC Tech Pro; Buffalo (NY); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Technician in Buffalo, NY. The role involves hardware repairs and installations on Dell and Lenovo laptop and desktop units, with required experience in laptop/desktop hardware.

Onboarding includes certification in Dell and Lenovo, provided free. This is a 1099 contract position with pay per ticket and weekly payout Fridays, based on completed calls. Reliable transportation and portal access are essential.

Qualifications

• Prior experience with laptop and desktop hardware.
• Reliable transportation to run calls on site.
• Access to a computer and internet to log into your portal.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal each workday by 9 am to accept and map calls.
• Coordinate with customers to schedule onsite visits and confirm service windows.
• Parts are provided by manufacturers and shipped to you; you will pick up at FedEx and return removed parts.

Skills

Laptop hardware

Desktop hardware

Troubleshooting

Tools

Dell certification

Lenovo certification

Job description

Computer Field Tech Position-Buffalo, NY

• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.