Computer Field Tech Position- Chicago IL

BC Tech Pro; Chicago (IL); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro seeks a Computer Field Technician in Chicago, IL to perform hardware repairs and installations on Dell and Lenovo laptops and desktops. You will be onboarding with Dell and Lenovo certifications provided at no cost, enabling quick onboarding and credentialing.

The role is primarily field-based, requiring reliable transportation and strict adherence to ticket logging, status updates, and scheduling windows for on-site visits.

Qualifications

• Experience with laptop and desktop hardware.
• Dell and Lenovo certifications provided for onboarding.

Responsibilities

• Perform hardware repairs and installations on Dell/Lenovo laptops and desktops.
• Complete warranty service parts replacement.
• Log tickets and update status in the portal; log in by 9 am to accept and map calls.
• Coordinate with customers to arrange onsite service windows.

Skills

Laptop hardware

Desktop hardware

Tools

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Chicago IL

• Chicago, IL
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.