Computer Field Tech Position- Great Falls MT

BC Tech Pro; Great Falls (MT); On-site; USD 18,000 - 46,000; Part time

Job summary

BC Tech Pro in Great Falls, MT is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. Onboarding includes certification in Dell and Lenovo at no cost to you.

This 1099 contract role handles 2–5 calls per day with pay per ticket, requires reliable transportation, and access to a computer and internet to log into the portal and manage tickets.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Experience with hardware repair and installation on laptops/desktops.
• Dell and Lenovo warranty service familiarity a plus.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal daily to update tickets and codes.
• Coordinate on-site service windows with customers and confirm appointment times.
• Handle parts shipments; FedEx morning pickups and return of removed parts.
• Maintain reliable transportation to visit customer sites.

Skills

Laptop hardware

Desktop hardware

Job description

Computer Field Tech Position- Great Falls MT

• Great Falls, MT
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.