Computer Field Tech Position-Hillside IL

BC Tech Pro; Hillside (IL); On-site; USD 18,000 - 46,000; Part time

Job summary

BC Tech Pro in Hillside, IL is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. Dell and Lenovo certifications are provided during onboarding.

This is a 1099 contract role with pay based on tickets completed, typically 2–5 tickets per day. You will replace hardware for Dell and Lenovo warranty services, log into a portal daily, and arrange onsite visits with customers.

Qualifications

• Experience with laptop and desktop hardware repairs and installations.
• Must have reliable transportation to perform onsite calls.
• Access to a computer and the internet to log onto your portal.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Complete hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal daily by 9 am to accept tickets, update status, and map calls.
• Coordinate on-site visits with customers and confirm service windows.
• Parts provided by manufacturers; use FedEx for pickup and return of removed parts.

Skills

Laptop hardware

Desktop hardware

Dell/Lenovo certs

Job description

Computer Field Tech Position-Hillside IL

• Hillside, IL


• Information Technology

Job Description This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.