Computer Field Tech Position-Maplegrove MN

BC Tech Pro; Osseo (MN); On-site; USD 16,000 - 40,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician in Maplegrove, MN to perform hardware repairs and installations on laptops and desktops. The role requires prior hardware experience and certs in Dell and Lenovo, with on-the-job onboarding provided.

As a 1099 contract position, you will handle warranty-related part replacements, coordinate onsite visits with customers, and manage ticketing through the portal. Reliable transport and access to a computer are required.

Qualifications

• Experience with laptop and desktop hardware essential.
• Must have reliable transportation and able to log tickets daily.
• Onboarding includes Dell and Lenovo certifications at no cost.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Replace parts for Dell and Lenovo warranty work.
• Log into the portal by 9 am each workday to accept and update tickets.
• Contact customers to schedule onsite service windows.
• Parts provided by manufacturers; return removed parts with shipping labels.

Skills

Laptop hardware

Desktop hardware

Tools

Dell Certification

Lenovo Certification

Job description

Computer Field Tech Position-Maplegrove MN

• Osseo, MN
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.