Computer Field Tech Position- Richfield MN

BC Tech Pro; Minneapolis (MN); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Dell certification provided

Lenovo certification provided

Job summary

BC Tech Pro seeks a Computer Field Technician for Richfield, MN, handling hardware repairs and installations on laptops and desktops. You must have prior laptop/desktop hardware experience, and Dell/Lenovo certifications will be provided at no cost during onboarding.

The role is a 1099 contract with pay per ticket and weekly payouts. You will visit customer sites, log into the tech portal by 9 am daily to accept and update tickets, and coordinate onsite windows.

Qualifications

• Experience with laptop and desktop hardware repairs and installations.
• Dell and Lenovo certifications will be provided free of charge.
• Contract role with pay per ticket and weekly payouts.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Carry out Dell and Lenovo warranty service parts replacements.
• Log into the technician portal by 9 am daily to accept tickets, update status, and map calls.
• Contact customers to confirm onsite service windows.
• Parts will be shipped to you and returns processed via provided labels.

Skills

Laptop hardware

Desktop hardware

Hardware repair

Tools

Dell warranty repairs

Lenovo warranty repairs

Job description

Computer Field Tech Position- Richfield MN

• Minneapolis, MN
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.