Computer Field Tech Position- Southfield MI

BC Tech Pro; Southfield (MI); On-site; USD 27,000 - 36,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Tech for on-site work in Southfield, MI. You will diagnose and repair laptop and desktop hardware, perform warranty service parts replacements, and coordinate with customers for on-site visits.

You will be onboarded with Dell and Lenovo certifications, and operate as a 1099 contract technician with pay tied to completed tickets. Reliable transportation and portal access are required to manage calls and updates.

Qualifications

• This role requires prior experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal by 9 am and map out daily calls.
• Contact customers to schedule on-site service windows.
• Ship/return removed parts using provided labels and materials.

Skills

Laptop hardware

Desktop hardware

Tools

Dell hardware

Lenovo hardware

Job description

Computer Field Tech Position- Southfield MI

• Southfield, MI
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.