Computer Field Tech Position- Parkersburg WV

BC Tech Pro; Parkersburg (WV); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Tech in Parkersburg, WV to perform hardware repairs and installations on notebook and desktop units. The role requires prior laptop/desktop hardware experience and on-site warranty work for Dell and Lenovo. Certifications are provided during onboarding and paid per ticket.

Tickets are processed Monday through Friday with pay issued weekly. A reliable vehicle and internet-enabled device to log into the portal are required, along with the ability to

Qualifications

• Must have prior experience with laptop and desktop hardware.
• You will be certified in Dell and Lenovo during onboarding (free).

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty work.
• Log into the tech portal by 9 am each workday to accept, update status, and map calls.
• Contact customers to arrange onsite service windows.
• Parts will be supplied; shipments via FedEx with labels provided.

Skills

Laptop hardware

Job description

Computer Field Tech Position- Parkersburg WV

• Parkersburg, WV
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.