Computer Field Tech Position- King of Prussia PA

BC Tech Pro; King of Prussia (PA); Sur place; USD 27 000 - 36 000; Plein temps

Résumé du poste

BC Tech Pro in King of Prussia, PA is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. The role requires prior experience with laptop and desktop hardware and on-boarding will include Dell and Lenovo certifications, provided at no cost.

This is a 1099 contract position with pay by ticket ($35 per ticket). Tickets are handled Monday through Friday; you must log into your portal by 9 am to accept, update, and map calls, with parts provided

Qualifications

• Experience with laptop and desktop hardware.
• Ability to perform hardware repairs and installations.
• Must have access to a computer and the internet to log into your portal.

Responsabilités

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal by 9 am on weekdays to accept tickets and update status.
• Coordinate onsite visits with customers and manage windows for service.
• Receive and return parts shipped by manufacturers.

Connaissances

Laptop hardware

Desktop hardware

Description du poste

Computer Field Tech Position- King of Prussia PA

• King Of Prussia, PA
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• this is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.