Computer Field Tech Position- Menands NY

BC Tech Pro; City of Albany (NY); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Tech for on-site work in Menands, NY. The role involves hardware repairs and installations on Dell and Lenovo devices under a 1099 contract.

You will log into the tech portal, coordinate with customers for on-site visits, and receive parts shipped from manufacturers. Applicants must have prior laptop/desktop hardware experience and will be certified in Dell and Lenovo as part of onboarding.

Qualifications

• This role requires prior experience with laptop and desktop hardware.
• On-site hardware replacements for Dell and Lenovo warranty services.
• Must be able to log into the tech portal and schedule/accept calls by 9 am.

Responsibilities

• Perform hardware repairs and installations on Dell and Lenovo devices.
• Coordinate with customers to schedule on-site visits and confirm windows.
• Receive parts from manufacturers and use provided shipping labels for returns.

Skills

Laptop/Desktop hardware

Dell certification

Lenovo certification

On-site service

Job description

Computer Field Tech Position- Menands NY

• Albany, NY
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.