Computer Field Tech Position- Middleburg Heights OH

BC Tech Pro; Cleveland (OH); Hybrid; USD 1,800 - 3,600; Full time

Benefits offered by this job

Dell/Lenovo certifications

Job summary

BC Tech Pro is seeking a Computer Field Technician in Middleburg Heights, OH to perform hardware repairs and installations on laptop and desktop units. Onboarding includes free Dell and Lenovo certifications. This 1099 contract role pays per ticket and requires reliable transportation and portal access to log tickets.

You will replace parts for warranty services and coordinate onsite visits with customers, with parts shipped via FedEx and paid weekly.

Qualifications

• This role requires prior experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications provided at no cost.
• Contract position with pay by completed tickets.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Replace hardware parts for Dell and Lenovo warranty services.
• Log into the tech portal and accept/update tickets by 9 am daily.
• Coordinate onsite visits with customers and schedule windows.
• Parts are provided; shipments and returns managed with FedEx.

Skills

Laptop hardware

Desktop hardware

Warranty services

Education

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Middleburg Heights OH

• Cleveland, OH
• Information Technology

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.