Computer Field Tech Position- Maui HI

BC Tech Pro; Kahului (HI); On-site; USD 23,000 - 57,000; Full time

Job summary

BC Tech Pro in Kahului, HI is seeking a Computer Field Technician for hardware repairs and installations on laptops and desktops. You must have prior experience with laptop and desktop hardware and will be certified in Dell and Lenovo during onboarding.

This is a 1099 contract role with pay per ticket and weekly payments. Expect to perform hardware part replacements for warranty services, access parts through FedEx, and log calls each workday by 9 am.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Dell and Lenovo certifications are required upon onboarding.

Responsibilities

• Perform hardware replacements and installations for Dell and Lenovo warranty services.
• Complete hardware repairs for laptops and desktops as requested.
• Log into the tech portal by 9 am each workday to accept, update status and map calls.
• Coordinate onsite visits with customers and arrange windows for service.

Skills

Laptop hardware

Desktop hardware

Tools

Dell Certification

Lenovo Certification

Job description

Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $50 per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.