Computer Field Technician

SmartRecruiters, Inc.; Medford (OR); On-site; USD 18,000 - 46,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops at customer sites. The role requires hands-on replacement of components and frequent local travel, visiting multiple sites daily in residential and commercial settings.

Onboarding includes Dell and Lenovo certifications. You must own reliable transportation, a valid driver's license, and access to a computer to log into the tech portal each morning by 9 am to plan

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops.
• Must have a valid driver\'s license and reliable transportation.
• Must be comfortable with daily local travel.

Responsibilities

• Perform hardware repairs and installations on laptop and desktop units.
• Complete Dell and Lenovo certifications during onboarding.
• Log calls and map out your route in the tech portal by 9am each workday.
• Pick up parts daily from the assigned FedEx or UPS store for your territory and return old parts with prepaid label.

Skills

Laptop hardware

Desktop hardware

Valid driver\'s license

Reliable transportation

Local travel

Job description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls pay out at a flat $50 rate
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certificates are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver's license and reliable transportation
• Must be comfortable with daily local travel

All your information will be kept confidential according to EEO guidelines.