Comprehensive Scheduler I, Patient Access - Temple Faculty Practice

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Comprehensive Scheduler I to manage diverse scheduling needs across hospital systems. You will act as a liaison among internal teams and external partners, ensuring continuity of care and timely follow-up after discharge.

The role requires a High School Diploma or equivalent, with a preferred Bachelor’s degree in a healthcare field and at least 1 year in a medical or customer-service setting; EPIC experience is a plus.

Qualifications

• High School Diploma or Equivalent Required.
• Bachelor's Degree in a Healthcare related program Preferred.
• 1 year experience working in a medical setting or in a relevant customer service role Required.
• General Experience with the TFP scheduling system and EPIC Preferred.

Responsibilities

• Serve as liaison to internal and external entities across scheduling functions.
• Participate in all scheduling functions related to telehealth and in-house registration.
• Collaborate with leadership to ensure access goals are met and alignment with core missions.
• Build relationships with administration and outside scheduling / messaging vendors.

Education

Bachelor's degree in Healthcare related program

Tools

EPIC

Job description

Category

Clerical Services

Job Location

3401 North Broad Street, Philadelphia, Pennsylvania, United States

Tracking Code

265232

Weekly Hours

40.00

Schedule

Full-Time

Shift

The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors.

Education

High School Diploma or Equivalent Required

Experience

Bachelor's Degree in a Healthcare related program Preferred

1 year experience working in a medical setting or in a relevant customer service role Required

General Experience with the TFP scheduling system and EPIC Preferred