Patient Access Rep (Huntingdon Pike)

Temple-Health; Rockledge (PA); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Temple Health is seeking a Patient Access professional for Ambulatory Care Operations. The role focuses on patient check-in/check-out, accurate registration, insurance verification, and scheduling, interacting with patients and teams to ensure smooth workflows.

The position requires a High School Diploma and about 3 years of related experience in a fast-paced healthcare setting, with strong customer service and communication skills throughout the patient journey.

Formación

• High School Diploma or equivalent required.
• 3 years experience in a related role; healthcare experience is a plus.
• Strong customer service and communication skills are essential.

Responsabilidades

• Handle patient check-in/check-out and registration processes.
• Verify insurance details and determine referral requirements.
• Schedule appointments and coordinate with multiple service areas.
• Adhere to departmental protocols and assist in ongoing process improvements.

Conocimientos

Patient access

Customer service

Insurance verification

Educación

High School Diploma

Herramientas

EMR/EHR systems

Descripción del empleo

Tracking Code

270061

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education

High School Diploma or Equivalent Required

Experience

3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH‑Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.