Composites Technical Services Specialist

Alta Performance Materials US, LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Alta Performance Materials US, LLC in Elkhart, Indiana is seeking a Technical Service Representative to provide technical support to customers in our Composites business. You will develop product knowledge, assist with process optimization, and support new business development through trials, qualifications, and technical collaboration with sales.

The role requires traveling up to 50% to customer sites, strong problem-solving and communication skills, and a proactive, team-oriented mindset to

Qualifications

• Bachelor's degree in a technical discipline (chemistry/chemical engineering/materials science/polymer science) preferred.
• Experience in composites, resins, or related applications is preferred.
• Strong problem-solving and written/verbal communication skills.

Responsibilities

• Provide technical support to customers related to products, applications, manufacturing processes, and product performance.
• Develop a thorough understanding of the product portfolio, technologies, applications, and end markets.
• Troubleshoot customer product, process, and application issues and work collaboratively to identify effective solutions.
• Conduct onsite customer visits, technical assessments, product trials, and application evaluations.
• Provide product recommendations based on customer requirements, applications, manufacturing processes, and performance needs.
• Support customers in optimizing product use, processing conditions, quality, and overall performance.
• Prepare detailed technical service reports documenting customer visits, trials, findings, recommendations, issues, and follow-up actions.

Skills

Technical aptitude

Troubleshooting

Customer-focused

Written & verbal communication

Team collaboration

Education

Bachelor's degree in Chemistry/Chemical Engineering/Materials Science/Polymer Science

Tools

SAP

Job description

Alta Performance Materials US, LLC in Elkhart, Indiana is seeking a Technical Service Representative to provide technical support to customers in our Composites business. You will develop product knowledge, assist with process optimization, and support new business development through trials, qualifications, and technical collaboration with sales.

The role requires traveling up to 50% to customer sites, strong problem-solving and communication skills, and a proactive, team-oriented mindset to