Composites Technical Service Engineer

Alta Performance Materials group; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Job summary

ALTA Performance Materials is seeking a Technical Service Representative to provide technical support to customers in the Philadelphia/eastern US region. You will develop deep knowledge of our composites products, support applications, and help optimize manufacturing processes.

Collaborating with Sales and internal teams, you will conduct on-site visits, run product trials, and prepare detailed service reports.

Qualifications

• Bachelor's degree in a technical discipline preferred.
• Experience in composites, resins, coatings, polymers is preferred.
• Excellent communication and troubleshooting skills.

Responsibilities

• Provide technical support to customers on products, applications, manufacturing processes, and performance.
• Troubleshoot customer product, process, and application issues and develop solutions.
• Conduct onsite customer visits, technical assessments, product trials, and application evaluations.
• Prepare detailed technical service reports documenting visits, trials, findings, and recommendations.
• Partner with Sales to maintain and grow existing business and support new opportunities.

Skills

Problem-solving

Customer orientation

Technical communication

Independent work

Education

Bachelor's degree in Chemistry or related field

Tools

SAP

Microsoft Office

Job description

ALTA Performance Materials is seeking a Technical Service Representative to provide technical support to customers in the Philadelphia/eastern US region. You will develop deep knowledge of our composites products, support applications, and help optimize manufacturing processes.

Collaborating with Sales and internal teams, you will conduct on-site visits, run product trials, and prepare detailed service reports.