Compliance Privacy Project Analyst

The Planet Group; Marlborough (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Planet Group seeks a Privacy Programs Assistant to support global privacy and data protection efforts across NA, EU, APAC, and the Middle East. You will coordinate cross-functional activities and help maintain documentation and SOPs.

With 5–10 years in legal administrative or compliance support, you will handle privacy mailbox communications, assist with DSR intake, and ensure deadlines and records are kept accurately.

Qualifications

• 5–10 years' experience in a legal administrative or compliance support role.
• Proficient in Microsoft Office and related platforms (SharePoint and Teams).
• Strong written and verbal communications skills.
• Ability to maintain confidentiality and build cross-functional relationships.
• Organized with ability to prioritize multiple work streams.

Responsibilities

• Assist with aligning global privacy laws across NA, EU, APAC, and the Middle East.
• Manage privacy mailboxes, ensuring timely responses and escalation as needed.
• Coordinate global DSR intake (access/deletion) with HR, Legal, IT Security and other teams.
• Review DSR documentation and redact as necessary before final production.
• Monitor deadlines and track details in internal systems.
• Update SOPs, templates, and knowledge base materials.
• Collaborate with associates across Risk Assurance, Legal, and IT Security.
• Attend privacy team meetings and report on privacy issues to stakeholders.
• Develop an understanding of privacy laws and current compliance trends.

Skills

Strong communication skills

Attention to detail

Organizational skills

Cross-functional collaboration

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

SharePoint

Teams

Job description

• Assists with efforts to align with all relevant global privacy and data protection laws in assigned jurisdictions while supporting the Client's global business operations (including North America, Europe, APAC, and the Middle East).
• Manages communications received in Privacy mailboxes from external and internal parties, which includes ensuring timely responses and escalating as needed to appropriate team members.
• Manages intake of global DSRs (e.g., access, deletion) received via Privacy mailboxes, which includes:
• Reviewing requests received and communicating directly with requestors;
• Coordinating responses with internal stakeholders such as HR, Loss Prevention, Customer Services, Legal, and other relevant business teams;
• Reviewing documentation based on DSR standards and redact as necessary before final production;
• Monitoring deadlines to ensure timely and compliant responses; and
• Tracking request details in internal systems.
• Updates and manages standard operating procedures (SOPs), templates, and knowledge base materials.
• Collaborates and coordinates with Associates in various departments throughout the company including Risk Assurance, Legal, and IT Security to gather information, promote the goals of the program, conduct research and assessments, monitor and report progress of projects, and develop drafts.
• Attends periodic meetings on behalf of Privacy Team, tracking privacy-related issues and collaborating with business stakeholders.
• Develops and maintains an understanding of privacy, data protection, and other compliance processes and current issues which includes regular review of articles and websites on developments in privacy, data protection and other compliance related realms, and analysis and discussions about how those developments may impact the company's global privacy compliance program.
• Other duties as assigned.

Requirements:

• 5-10 years' experience in a legal administrative or compliance support role.
• Must be proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint) and other Microsoft platform technologies (SharePoint and Teams).
• Strong written and verbal communications skills.
• Strong critical thinking, attention to detail, and accuracy.
• Ability to maintain confidentiality as appropriate.
• Strong interpersonal skills and the ability to influence, collaborate and build effective working relationships with internal partners across the organization.
• Organized with ability to prioritize multiple work streams concurrently.