Compliance Privacy Project Analyst

Binding Minds Inc. (Certified Disability Owned Business Enterprise); Marlborough (MA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Binding Minds Inc. is seeking a Compliance Privacy Project Analyst to support the Client Privacy team. Hybrid role with 2 on-site days weekly at Marlborough, MA headquarters, focusing on global DSRs, mailbox administration, and privacy project support.

You will interact with HR, Legal, IT Security, and other departments to ensure timely, compliant responses and maintain SOPs and knowledge resources.

Qualifications

• 5-10 years in a legal administrative or compliance support role.
• Proficient in Microsoft Office and Microsoft platform technologies (SharePoint and Teams).
• Strong written and verbal communications skills.
• Strong critical thinking, attention to detail, and accuracy.
• Ability to maintain confidentiality as appropriate.
• Strong interpersonal skills and ability to collaborate with internal partners.
• Organized with ability to prioritize multiple work streams concurrently.

Responsibilities

• Align privacy and data protection laws across NA, Europe, APAC and the Middle East to support global operations.
• Manage Privacy mailboxes, ensuring timely responses and escalation as needed.
• Oversee intake of global DSRs: review requests, communicate with requestors, coordinate responses with HR, Legal and other stakeholders, redact as needed, monitor deadlines, and track details in systems.
• Update SOPs, templates, and knowledge base materials.
• Collaborate with Risk Assurance, Legal, IT Security to gather information and monitor project progress.
• Attend periodic Privacy Team meetings and track privacy-related issues with stakeholders.
• Maintain current knowledge of privacy and compliance developments and discuss potential impacts.

Skills

Legal administrative experience

Compliance support

Strong written and verbal comms

Attention to detail

Confidentiality

Tools

Microsoft Office Suite

SharePoint

Teams

Job description

The Compliance Privacy Project Analyst is primarily responsible for providing administrative and operational support to the Client Privacy team, with a focus on managing global data subject requests (DSRs), administration of the Client Privacy team’s global mailboxes, and supporting various privacy and data protection projects as needed. This is a hybrid position requiring 2 days a week on site in our Marlborough, MA headquarters.

What You Will Do:

• Assists with efforts to align with all relevant global privacy and data protection laws in assigned jurisdictions while supporting the Client’s global business operations (including North America, Europe, APAC, and the Middle East).
• Manages communications received in Privacy mailboxes from external and internal parties, which includes ensuring timely responses and escalating as needed to appropriate team members.
• Manages intake of global DSRs (e.g., access, deletion) received via Privacy mailboxes, which includes:
  • Reviewing requests received and communicating directly with requestors;
  • Coordinating responses with internal stakeholders such as HR, Loss Prevention, Customer Services, Legal, and other relevant business teams;
  • Reviewing documentation based on DSR standards and redact as necessary before final production;
  • Monitoring deadlines to ensure timely and compliant responses; and
  • Tracking request details in internal systems.
• Updates and manages standard operating procedures (SOPs), templates, and knowledge base materials.
• Collaborates and coordinates with Associates in various departments throughout the company including Risk Assurance, Legal, and IT Security to gather information, promote the goals of the program, conduct research and assessments, monitor and report progress of projects, and develop drafts.
• Attends periodic meetings on behalf of Privacy Team, tracking privacy-related issues and collaborating with business stakeholders.
• Develops and maintains an understanding of privacy, data protection, and other compliance processes and current issues which includes regular review of articles and websites on developments in privacy, data protection and other compliance related realms, and analysis and discussions about how those developments may impact the company's global privacy compliance program.
• Other duties as assigned.

Who We Are Looking For (Requirements): You

• 5-10 years’ experience in a legal administrative or compliance support role.
• Must be proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint) and other Microsoft platform technologies (SharePoint and Teams).
• Strong written and verbal communications skills.
• Strong critical thinking, attention to detail, and accuracy.
• Ability to maintain confidentiality as appropriate.
• Strong interpersonal skills and the ability to influence, collaborate and build effective working relationships with internal partners across the organization.
• Organized with ability to prioritize multiple work streams concurrently.

Who We Are Looking For (Preferences):

• Working knowledge of privacy and/or data protection issues, laws, and regulations
• Experience supporting privacy or data protection programs