Compliance Privacy Project Analyst

Creative Solutions Services, LLC; Marlborough (MA); Hybrid; USD 47,000 - 61,000; Full time

Benefits offered by this job

Medical/Vision/Dental Insurance

401k Retirement Plan

Job summary

Creative Solutions Services, LLC in Marlborough, MA is seeking a mid-level Compliance Privacy Project Analyst to support the Client Privacy team. You will manage global data subject requests (DSRs), oversee privacy mailboxes, and assist with privacy and data protection projects.

This hybrid role requires 2 on-site days weekly (Tuesday and Wednesday) at our Marlborough headquarters and offers contract-to-hire with a pay rate of $34.00–$44.00 per hour.

Qualifications

• 5–10 years in a legal administrative or compliance support role.
• Ability to handle confidential information and maintain discretion.
• Strong written and verbal communication and collaboration across teams.

Responsibilities

• Manage global DSR intake and coordinate responses with HR, Legal, and other teams.
• Oversee Privacy mailboxes and ensure timely, compliant responses.
• Update SOPs, templates, and knowledge base materials.
• Track deadlines and document activity in internal systems.
• Attend meetings on behalf of Privacy Team and report progress.
• Develop understanding of privacy and data protection developments.

Skills

Microsoft Office

Strong communication

Confidentiality

Interpersonal skills

Prioritization

Education

Bachelor's Degree OR equivalent

Tools

ServiceNow

Job description

Compliance Privacy Project Analyst - Mid-Level

Location: Marlborough, MA

Onsite Flexibility: Hybrid — 2 days per week on-site (Tuesday and Wednesday) at Marlborough, MA headquarters

Contract Details

• Position Type: Contract (Contract-to-Hire)
• Contract Duration: 12 months
• Pay Rate: $34.00–$44.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Compliance Privacy Project Analyst is primarily responsible for providing administrative and operational support to the Client Privacy team, with a focus on managing global data subject requests (DSRs), administration of the Client Privacy team's global mailboxes, and supporting various privacy and data protection projects as needed. This is a hybrid position requiring 2 days a week on site in our Marlborough, MA headquarters.

Key Responsibilities

• Assists with efforts to align with all relevant global privacy and data protection laws in assigned jurisdictions while supporting the client's global business operations (including North America, Europe, APAC, and the Middle East).
• Manages communications received in Privacy mailboxes from external and internal parties, which includes ensuring timely responses and escalating as needed to appropriate team members.
• Manages intake of global DSRs (e.g., access, deletion) received via Privacy mailboxes, which includes:
  • Reviewing requests received and communicating directly with requestors;
  • Coordinating responses with internal stakeholders such as HR, Loss Prevention, Customer Services, Legal, and other relevant business teams;
  • Reviewing documentation based on DSR standards and redact as necessary before final production;
  • Monitoring deadlines to ensure timely and compliant responses; and Tracking request details in internal systems.
• Updates and manages standard operating procedures (SOPs), templates, and knowledge base materials.
• Collaborates and coordinates with Associates in various departments throughout the company including Risk Assurance, Legal, and IT Security to gather information, promote the goals of the program, conduct research and assessments, monitor and report progress of projects, and develop drafts.
• Attends periodic meetings on behalf of Privacy Team, tracking privacy-related issues and collaborating with business stakeholders.
• Develops and maintains an understanding of privacy, data protection, and other compliance processes and current issues which includes regular review of articles and websites on developments in privacy, data protection and other compliance related realms, and analysis and discussions about how those developments may impact the company's global privacy compliance program.
• Other duties as assigned.

Required Skills

• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and other Microsoft platform technologies (SharePoint and Teams).
• Strong written and verbal communications skills.
• Strong critical thinking, attention to detail, and accuracy.
• Ability to maintain confidentiality as appropriate.
• Strong interpersonal skills and the ability to influence, collaborate, and build effective working relationships with internal partners across the organization.
• Organized with ability to prioritize multiple work streams concurrently.

Preferred Skills

• Working knowledge of privacy and/or data protection issues, laws, and regulations.
• Experience supporting privacy or data protection programs.
• Familiarity with ServiceNow.

Education Requirements

• Bachelor's Degree OR equivalent work experience.

Required Experience

• 5–10 years' experience in a legal administrative or compliance support role.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• This position is open to contract-to-hire candidates only. Candidates who are not interested in or able to convert to permanent employment should not be submitted.
• Interview process consists of 2 rounds.

About the Client

This client is a Fortune 100 retailer and the world's leading off-price apparel and home fashions company, operating more than 5,200 stores across ten countries. The organization's global retail footprint spans North America, Europe, Australia, and beyond, with a business model built on delivering quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail. At this scale, the company employs compliance analysts, data protection specialists, legal administrative professionals, privacy program managers, and technology and operations professionals who collaborate across a fast-paced, entrepreneurial, and globally integrated environment.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-13670 Industry: Data & Analytics

#LI-Onsite #gttic